{"id":2378302,"url":"https://alion.io/job/acuity-systems-administrator-t1-3","title":"Systems Administrator - T1","company":{"id":4409311,"name":"Acuity","domain":"myacuity.com","url":"https://alion.io/company/acuity-4","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":162000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":664},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"MS SQL","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"Hyper-V","optional":true},{"name":"ITSM","optional":true},{"name":"Jira","optional":true},{"name":"Proxmox VE","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-12T18:59:14Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T02:41:30Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Overview\nAcuity is seeking a motivated Tier 1 Systems Administrator to support a mission-focused federal technology environment. This is an excellent opportunity for a recent college graduate, transitioning military professional, or early-career technologist who has a strong technical foundation and is eager to build hands-on experience supporting enterprise systems and users.\nWe are looking for someone who is smart, articulate, curious, customer-service oriented, and eager to learn. The ideal candidate does not need to know every technology on day one. More important is the ability to learn quickly, troubleshoot logically, communicate professionally, take initiative, and proactively seek solutions.\nSuccessful candidates will be comfortable asking questions, researching unfamiliar issues, accepting feedback, and taking ownership of problems through resolution. This role is well suited for someone who wants to grow into a systems administration, cloud, infrastructure, or cybersecurity career.\nWe are hiring for the following shifts:\nFront end days: 6 am to 6:30 pm local time. Sunday, Monday, Tuesday, and every other Wednesday\nBack end nights: 6 pm to 6:30 am local time. Thursday, Friday, Saturday, every other Wednesday\nWhy Acuity?\nAre you ready to use your expertise in the areas of IT Modernization, Data Enablement, and Hyperautomation to make a real difference? Join Acuity, Inc., a technology consulting firm that supports federal agencies. We combine industry partnerships and long-term federal experience with innovative technical leadership to support our customers’ critical missions.Responsibilities\nProvide Tier 1 technical and systems administration support within a federal enterprise environment.\n\nAssist with the administration, monitoring, maintenance, and troubleshooting of Windows-based systems and applications.\n\nSupport user accounts, permissions, password resets, and access management using Microsoft Active Directory and related tools.\n\nAssist with Windows Server, Microsoft 365, SharePoint, Azure, and other Microsoft enterprise technologies.\n\nTroubleshoot basic hardware, software, operating system, network connectivity, and application issues.\n\nRespond to user incidents and service requests in a timely, professional, and customer-focused manner.\n\nDocument issues, troubleshooting steps, and resolutions within the program's ticketing or IT service management system.\n\nEscalate more complex technical issues to senior administrators or engineering teams while providing complete and accurate troubleshooting information.\n\nAssist with system patching, software installation, configuration, vulnerability remediation, and routine maintenance activities.\n\nSupport workstation, server, and application configuration activities as assigned.\n\nFollow established security, configuration management, change management, and operational procedures.\n\nDevelop familiarity with enterprise technologies such as Microsoft SQL Server, Microsoft 365, SharePoint, Azure, SCCM/endpoint management tools, virtualization, and scripting.\n\nParticipate in technical training and actively develop new systems administration skills.\n\nWork collaboratively with engineers, administrators, cybersecurity personnel, service desk teams, and government customers.\n\nProactively identify opportunities to improve processes, documentation, and customer support.\n\nTake ownership of assigned tasks and follow them through completion.\n\nQualifications\nBachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Engineering, or another related technical discipline; recent graduates are encouraged to apply.\n\nFoundational knowledge of computer systems, operating systems, networking, or systems administration gained through coursework, internships, military experience, certifications, labs, help desk experience, or other hands-on technical experience.\n\nFamiliarity with Microsoft Windows operating systems.\n\nBasic understanding of one or more of the following:\nWindows Server\n\nActive Directory\n\nGroup Policy\n\nMicrosoft 365\n\nAzure\n\nSharePoint\n\nNetworking concepts\n\nVirtualization\n\nPowerShell or other scripting languages\n\nDemonstrated technical aptitude and ability to learn new technologies quickly.\n\nStrong analytical and troubleshooting skills.\n\nStrong verbal and written communication skills.\n\nProfessional, customer-service-oriented approach when working with users and teammates.\n\nAbility to clearly explain technical information to both technical and nontechnical users.\n\nSelf-motivated with a willingness to ask questions, seek out answers, and take initiative.\n\nAbility to work effectively both independently and as part of a technical team.\n\nStrong attention to detail and commitment to completing tasks accurately.\n\nDemonstrated reliability, accountability, and willingness to take ownership of assigned work.\n\nAbility and willingness to continuously learn and develop technical skills.\n\nSecurity Clearance\nUS Citizen and must be eligible to obtain and maintain the U.S. Government security clearance required for the program.\n\nAcuity is willing to sponsor the required security clearance for qualified candidates.\n\nCandidates who currently hold or previously held a U.S. Government security clearance are encouraged to apply.\n\nPreferred Qualifications\nThe following are helpful but not required:\nInternship, military, help desk, technical support, systems administration, networking, cloud, or cybersecurity experience.\n\nHands-on experience from a university lab, home lab, certification program, or personal technical projects.\n\nExposure to Windows Server administration.\n\nExperience with Active Directory, Group Policy, DNS, DHCP, or user-account administration.\n\nExposure to Microsoft Azure or Microsoft 365.\n\nFamiliarity with SharePoint, SQL Server, SCCM/Microsoft Endpoint Configuration Manager, or Intune.\n\nBasic PowerShell, Python, Bash, or other scripting experience.\n\nFamiliarity with virtualization technologies such as VMware, Hyper-V, or Proxmox.\n\nExperience using ServiceNow, Remedy, Jira, or another ticketing/ITSM platform.\n\nExposure to system patching, vulnerability scanning, endpoint security, or cybersecurity practices.\n\nCompTIA A+, Network+, Security+, Microsoft, Azure, or similar certifications.\n\nWhat Success Looks Like\nThe successful Tier 1 Systems Administrator will be someone who:\nLearns quickly and is excited to develop new technical skills.\n\nTakes initiative instead of waiting to be told every next step.\n\nApproaches unfamiliar technical problems with curiosity and persistence.\n\nProvides excellent customer service and communicates professionally.\n\nKnows when to troubleshoot independently and when to ask for assistance.\n\nTakes ownership of assigned issues and follows through until they are resolved or properly escalated.\n\nAccepts coaching and incorporates feedback quickly.\n\nIs dependable, proactive, organized, and accountable.\n\nWants to grow into increasing levels of technical responsibility.\n\nAcuity recognizes that strong technology professionals are developed through a combination of foundational knowledge, hands-on experience, curiosity, mentorship, and opportunity. Candidates who demonstrate strong technical aptitude, initiative, communication skills, and a willingness to learn are encouraged to apply even if they have not yet worked with every technology listed in this posting.\nMin\nUSD $60,000.00/Yr.Max\nUSD $80,000.00/Yr.Salary Range\nThe salary range for this position represents Acuity's good faith estimate of the compensation for this job title at the time of posting. Final compensation will be determined based on factors including, but not limited to, the candidate's qualifications, experience, education, certifications, skills, geographic location, contract requirements, applicable labor categories, and, where applicable, contract award and funding.","description_format":"text","description_chars":7874,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Veteran hiring program"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Information Security","IT Consulting & Digital Transformation","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-10-12T18:59:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.953,"p_room":0.9,"age_days":12,"expected_fill_days":26,"reasons":["conf:2","wave","velocity","win:mid"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/acuity-systems-administrator-t1-3","json_url":"https://alion.io/job/acuity-systems-administrator-t1-3.json","meta":{"generated_at":"2026-10-26T05:45:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7636,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4409311},"rest":"https://alion.io/mcp/rest/get_company?id=4409311"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facuity-systems-administrator-t1-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facuity-systems-administrator-t1-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facuity-systems-administrator-t1-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acuity-systems-administrator-t1-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facuity-systems-administrator-t1-3"}]}