{"id":3928279,"url":"https://alion.io/job/acumen-recruitment-implementation-specialist-pensions-administration-platform","title":"Implementation Specialist (Pensions Administration Platform)","company":{"id":4496131,"name":"Acumen Recruitment","domain":null,"url":"https://alion.io/company/acumen-recruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-07T16:01:03Z","employer_posted_date":null,"last_verified_at":"2026-11-07T16:01:03Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Introduction\n\nWe are currently recruiting on behalf of our client for an Implementation Specialist to join their team on a permanent, fully remote basis.\n\nThis role is ideal for an experienced implementation professional with a strong background in software delivery, business analysis, client engagement, and systems configuration. The successful candidate will play a key role in deploying and configuring a leading pension administration platform, ensuring successful implementation and adoption by clients.\n\nDuties & Responsibilities\n\n Lead the implementation and deployment of software solutions for clients.\n\n Engage with stakeholders to gather and understand business requirements.\n\n Analyse client processes and translate requirements into effective system configurations and workflows.\n\n Configure the platform according to client needs and best practices.\n\n Coordinate and support data migration activities.\n\n Develop and execute system testing plans, including user acceptance testing (UAT).\n\n Manage implementation projects from initiation through to go-live and handover.\n\n Provide training and support to end users and client teams.\n\n Troubleshoot and resolve implementation-related issues.\n\n Work closely with product, technical, and customer success teams to deliver successful outcomes.\n\n Maintain implementation documentation and contribute to continuous process improvements.\n\n Ensure projects are delivered within agreed timelines and quality standards.\n\nDesired Experience & Qualification\n\n Proven experience in a Software Implementation Specialist, Implementation Consultant, Business Systems Analyst, or similar role.\n\n Experience implementing SaaS, enterprise software, or business platforms.\n\n Strong understanding of system configuration, deployment, testing, and client onboarding.\n\n Experience coordinating data migration projects.\n\n Excellent analytical and problem-solving abilities.\n\n Strong project management and organisational skills.\n\n Ability to communicate technical concepts clearly to non-technical stakeholders.\n\n Experience facilitating workshops, training sessions, and stakeholder meetings.\n\n Proficiency with project management and implementation tools.\n\n Ability to work independently and manage multiple projects in a remote environment.\n\nInterested?\nApply today!","description_format":"text","description_chars":2309,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-07T21:58:00Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely 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