{"id":1966524,"url":"https://alion.io/job/acumen-technology-ai-solutions-principal","title":"AI Solutions Principal","company":{"id":670034,"name":"Acumen Technology","domain":"acumentechnology.com","url":"https://alion.io/company/acumentechnology","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":199000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":211},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"DLP","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"GitHub","optional":true},{"name":"HIPAA","optional":true}],"status":"live","first_seen_at":"2026-10-06T17:38:24Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T21:23:48Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Acumen Technology is a Nashville-based Managed IT Service Provider (MSP) supporting a client base concentrated in financial services, healthcare, and other regulated industries. We are a direct Microsoft partner, and most of our clients run their day-to-day work in Microsoft 365 and SharePoint in addition to their line of business applications. Our clients trust us to keep their environment secure, productive, and compliant and right now they are asking us, increasingly, for help with one thing: AI.\nAbout the Role\nThis is a new role at our company, and we are looking for the right person to help us scale it. Our clients are curious about AI tools, but most of them do not know where to start, which licenses to buy, which workflows to change, or how to keep sensitive data safe as they roll it out.\nAs our AI Solutions Principal, you will sit with clients, understand the processes that slow them down, and help them get real, measurable value out of AI, Copilot, Claude and the broader AI tools that may be part of their LOB apps. You will also be our internal AI evangelist keeping our team current on what is new, what is worth using, and what is still just hype. This is a client-facing and you will wear a lot of hats in the beginning. As demand grows, you will help us hire and mentor the next teammates on this team, and focus your own work on what you love most.\nWhat You'll Do\nClient discovery & advisory\nRun AI-readiness conversations with client leaders, understand where people get stuck, where time is lost, and where AI could meaningfully help.\nShadow client workflows (over Teams/Zoom, occasionally in person) and translate what you see into a prioritized of AI use cases.\nBuild simple, client-specific AI adoption roadmaps, not 50-page strategy decks.\nHelp clients deploy and configure AI tools and use them to get the most return on their investment and time.\nMicrosoft 365 Copilot implementation & rollout\nLead Copilot pilot programs: pick the right first users, set success metrics, coach, measure, and decide what scales.\nWork with our engineering team to make sure the SharePoint sites, Teams channels, and content libraries behind Copilot are clean and correctly permissioned before go-live.\nBuild light automations using Copilot Studio and Power Automate when it clearly saves a client time.\nPartner with our technology team on sensitivity labels, DLP, and Purview configuration so Copilot does not surface data it shouldn't.\nTraining & enablement\nRun live and recorded training sessions for client end users - from \"how do I write a good prompt\" to department-specific workflows.\nBuild a reusable library of prompts, templates, and playbooks tailored to our client verticals (finance, healthcare, construction/manufacturing, professional services).\nInternal evangelism\nKeep the rest of our team current on what is new in ChatGPT, Claude, Copilot, and the Microsoft AI stack, through short demos, Lunch & Learns, and written summaries.\nHelp our account managers spot AI opportunities inside their existing accounts.\nWrite short, plain-English thought leadership our clients actually read (newsletters, blog posts, webinars).\nRequirements\nWe care more about curiosity, clear communication, and client empathy than years of experience. We expect you to grow into parts of this role on the job.\n2-5 years of experience in an IT, consulting, customer success, training, or related role where you spent significant time in front of end users.\nAn active, personal interest in AI: you already use ChatGPT, Claude, and/or Microsoft Copilot regularly, and you enjoy showing other people what they can do.\nSolid working knowledge of Microsoft 365, at minimum SharePoint, Teams, OneDrive, and Outlook.\nComfort learning tools like Copilot Studio, Power Automate, and PowerShell. You do not need to be a developer, but you need to enjoy figuring things out and be willing to build simple automations.\nExcellent written and spoken communication. You can explain technical ideas to non-technical people.\nA service mindset. You want your clients to win, and you sweat the small details that make that happen.\nA genuine interest in regulated industries and security first mindset.\nNice to Have (Not Required)\nExperience in a regulated environment (financial services, healthcare, HIPAA, GLBA, SOX).\nFamiliarity with Microsoft Purview, sensitivity labels, or DLP basics.\nA blog, portfolio, GitHub, or demo you can show us, anything that proves you build and are fluent in AI tools.\nBenefits\nA learning budget for AI and Microsoft certifications, books, and conferences. Certification exams on us.\nHybrid schedule based out of our Nashville office\n100% employer paid health insurance (medical and dental) and first $1,000 of qualified medical expenses covered.\nCompany Matching 401k.\nFlexible hybrid schedule.\nFun working environment and culture with regular activities both for employees and their families.\nFamily vacation bonus at 5th year.\nA front-row seat to one of the fastest-moving areas in technology, and a real chance to shape a new practice from day one.","description_format":"text","description_chars":5078,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Security","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-06T17:38:24Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.74,"p_room":1,"age_days":8,"expected_fill_days":27,"reasons":["conf:3","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/acumen-technology-ai-solutions-principal","json_url":"https://alion.io/job/acumen-technology-ai-solutions-principal.json","meta":{"generated_at":"2026-10-15T23:15:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35324,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":670034},"rest":"https://alion.io/mcp/rest/get_company?id=670034"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facumen-technology-ai-solutions-principal"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facumen-technology-ai-solutions-principal"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facumen-technology-ai-solutions-principal"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acumen-technology-ai-solutions-principal\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facumen-technology-ai-solutions-principal"}]}