{"id":1506087,"url":"https://alion.io/job/acuren-operations-manager-2","title":"Operations Manager","company":{"id":1969349,"name":"Acuren","domain":"acuren.com","url":"https://alion.io/company/acuren-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3165},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-30T05:50:11Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-08T01:31:01Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Position Summary\nAcuren Inspection is seeking an Operations Manager to lead both the operational delivery and sales growth of our services within a specific regional or geographical location. This role is critical to planning, delivering, and promoting technical services that meet client needs while complying with safety, quality, and financial goals. The Operations Manager will provide strategic solutions to clients that enhance Acuren's position as a trusted business partner, reduce their operating costs, and drive new business opportunities throughout the region. THIS WILL BE AN ONSITE POSITION IN DAVENPORT, IA.\nThe Operations Manager serves as the essential liaison between the customer and the company and is a key member of the management team. The Operations Manager will be responsible for all aspects of sales, marketing, business development, and operational delivery within his/her service area. This position requires a balanced focus on generating new revenue through proactive sales efforts and ensuring the efficient, profitable, and compliant execution of services on the ground.\nResponsibilities\nOperational Delivery & Resource Management\nOversee the efficient and profitable delivery of technical services within the assigned geographic or technical service area.\nHire, retain, and manage the performance of staff who possess the necessary technical and safety qualifications to perform available work.\nAppropriately schedule manpower and ensure consumable, equipment, and fleet resources are available, maintained in good condition, and regularly audited.\nPerform regular site visits to engage technical staff in the field and ensure projects are on schedule and within scope.\nEnsure compliance with company-specific safety and quality programs and the appropriate use of procedures and administrative controls.\nApprove technical training recommendations and ensure appropriate policies and procedures are in place to support ongoing service improvements.\nProvide oversight to administrative functions to ensure accurate and efficient completion of operational tasks.\nEffectively manage resources including facilities, vehicles, and equipment to ensure safe, secure, cost-effective, and reliable use.\nSales & Business Development\nDevelop and execute well-understood growth programs, identify new technologies and service lines, and promote collaboration throughout the region.\nManage and execute all selling and growth objectives, including developing new clients, executing specific client opportunities, and preparing winning bids.\nCollaborate with other Acuren leaders to build and develop client relationships based on exceptional service and ethical business practices.\nEngage productively with existing and prospective clients to expand regional service offerings and demonstrate innovative technology to customers.\nActively participate in and/or lead initiatives related to targeted accounts, services, and vertical markets, including stewardship meetings with clients.\nMaintain active pipeline management and location-by-location operating and growth plans.\nEnsure all contracts contain appropriate terms and conditions conforming to minimum requirements as specified by Acuren's Counsel or designated risk management staff; negotiate with clients as required.\nFinancial Management\nProvide ongoing oversight and analysis of monthly financial reports and monthly billable time reports, making necessary adjustments.\nReview and approve operational expenses, DTRs, and expense submissions.\nParticipate in the development of operational and capital budgets.\nPrepare price estimates for complex and detailed work packages.\nDefine limits of authority with staff to ensure wise decisions are made with respect to company resources.\nService Excellence & Client Management\nUtilize site-specific metrics to improve productivity and enhance customer service.\nSeek clarification of client expectations, clearly define work scopes, monitor project execution, and verify customer satisfaction.\nSupport major account management using CRM models, develop new client opportunities, and address client concerns proactively.\nImprove the value of services offered and demonstrate a commitment to continuous improvement.\nRequirements\nKnowledge, Skills & Abilities:\n5 + years of experience in mechanical contractors, power generation, refineries, food processing plants, and field service.\nExperience in sales, marketing, and business development with technical service company\nMinimum of 5 years of operational experience in an industrial/technical environment, 3 years of which is supervisory.\nPrior knowledge and experience with organizations focused on large industrial clients.\nDemonstrated success in technical, solutions-oriented sales directed to engineering and operating managers in large industrial companies.\nExperience with sales methodologies applicable to a wide range of customers from enterprise level through small and medium businesses.\nExperience managing effective utilization of CRM or related sales systems.\nStrong managerial skills with the ability to interact effectively with staff at all levels.\nExcellent communication, interpersonal, and analytical skills.\nExcellent problem-solving and conflict resolution skills to manage difficult customer interactions.\nStrong organizational and prioritization skills.\nEvidence of a hands-on leadership orientation in a performance-driven work setting.\nConsistently demonstrates understanding of, and compliance with, responsibilities under Occupational Health and Safety Acts and Regulations, and Acuren Safety and Quality Management Systems, policies, and procedures.\nAbility to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment.\nAbility to travel minimum of 25% of the time.\nProficient in Microsoft programs with strong Excel, Word, Outlook, and PowerPoint skills.\nEducation & Certifications:\nRelevant NDT technical field is preferred.\nAPI certifications (510, 570, 653) and Basic NDT (RT, MT, PT, UT) methods certifications are preferred.\nBenefits\nCompetitive Salary\nMedical, dental, and supplemental insurance\n401K Plan\nPaid Holidays\nPaid Time Off\nWorking Conditions\nTravel may be required.\nCompany Overview\nAcuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.\nOur work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.\nAcuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1","description_format":"text","description_chars":7565,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Science & Engineering","Nuclear Energy"],"lifecycle":[{"event":"open","at":"2026-09-30T05:50:11Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.63,"p_room":0.368,"age_days":6,"expected_fill_days":3,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/acuren-operations-manager-2","json_url":"https://alion.io/job/acuren-operations-manager-2.json","meta":{"generated_at":"2026-10-08T01:44:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3051,"day_limit":5000,"remaining_today":1949,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1969349},"rest":"https://alion.io/mcp/rest/get_company?id=1969349"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facuren-operations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facuren-operations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facuren-operations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acuren-operations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facuren-operations-manager-2"}]}