{"id":3107904,"url":"https://alion.io/job/acv-auctions-sr-logistics-specialist-2","title":"Sr Logistics Specialist","company":{"id":179324,"name":"ACV Auctions","domain":"acvauctions.com","url":"https://alion.io/company/acv-auctions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":140000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3801},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T04:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-26T19:37:53Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Who we are looking for:\nThe Sr Logistics Specialist is primarily responsible for driving the strategic coordination between dealer partners and the field inspection team through data driven decisions to maximize results. This role utilizes processes and procedures set by the logistics department to proactively manage the schedules of our inspector Teammates via our workforce optimization tool, ensure efficient routing to appointments, manage relationships with other departments to ensure customer requirements are being maintained, and use analyzed data to schedule field inspection teams efficiently. The Sr Logistics Specialist will work closely with the Field Analyst(s) to implement data driven decisions into the workforce optimization tool. The Sr Logistics Specialist reports directly to the Sr Manager, Logistics, and performs duties autonomously.\n\nWhat you will do:\nActively and consistently support all efforts to simplify and enhance the customer experience.\nUnderstand and utilize customer and inspector performance results to design and implement territory scheduling strategies to maximize sales.\nDrive and dispatch assignments to field staff using our workforce optimization tool, Field Service Lightning (salesforce product) and coordinate inspection services between internal and external customers using phone, email, and instant messages.\nWork closely with the Logistics Analyst to optimize inspector utilization through the use of tools such as Tableau, Excel, and Google Sheets.\nConfer with internal/external customers to resolve issues, answer requests, and provide ETAs.\nEngage and educate field leadership on scheduling approach, results, and other territory and regional initiatives.\nReview various reports to ensure service level agreements are handled competently and efficiently. \nContinuously review customer data and work with internal partners to prioritize and level customers based on results and strategy.\nBuilds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.\nProvide mentorship and support to Logistics Specialists as assigned\nWork closely with Territory Managers to ensure Field Service Lightning is set up to meet their territory’s needs and help drive FSL compliance\nPerform additional duties as assigned.\nWhat you will need:\nHigh School Degree or equivalent required. Associate’s degree preferred.\n3+ years’ logistics experience.\nAbility to read, write, speak and understand English.\nAbility to analyze and understand how to use data to make business decisions\nAbility to handle difficult conversations and influence others\nExperience with Salesforce or Field Service Lightning preferred.\nExperience with logistics software and Microsoft Office or G Suite.\nAttention to detail, analytical thinking, and problem-solving skills.\nInterpersonal and communication skills with the ability to collaborate effectively across teams.\nAbility to manage multiple tasks and deadlines in a fast-paced environment.\nDemonstrated adaptability and willingness to learn and grow within the organization.\nEthical and dependable, maintaining confidentiality in handling sensitive financial information.\nSelf-motivated and proactive approach to tasks and responsibilities.","description_format":"text","description_chars":3306,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Auctions","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-22T19:52:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4","filings_12m":4,"filings_prev_12m":6,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.662,"p_room":1,"age_days":4,"expected_fill_days":36,"reasons":["conf:0","stale_co","wave","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/acv-auctions-sr-logistics-specialist-2","json_url":"https://alion.io/job/acv-auctions-sr-logistics-specialist-2.json","meta":{"generated_at":"2026-10-26T21:07:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28422,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179324},"rest":"https://alion.io/mcp/rest/get_company?id=179324"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facv-auctions-sr-logistics-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facv-auctions-sr-logistics-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facv-auctions-sr-logistics-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acv-auctions-sr-logistics-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facv-auctions-sr-logistics-specialist-2"}]}