{"id":4028875,"url":"https://alion.io/job/acv-auctions-staff-site-reliability-engineer","title":"Staff Site Reliability Engineer","company":{"id":179324,"name":"ACV Auctions","domain":"acvauctions.com","url":"https://alion.io/company/acv-auctions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":91,"open_postings":13,"ghost_share":0,"stale_share":0.154,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-11-10T06:52:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"Helm","optional":false},{"name":"ITIL","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Trunk-Based Development","optional":false}],"status":"live","first_seen_at":"2026-11-09T18:30:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T17:55:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who we are looking for:\nWe’re looking for a Staff Site Reliability Engineer to set the technical direction for reliability across ACV’s engineering organization. You’ll work alongside infrastructure, platform, quality, and product engineering teams to define how we build, deploy, observe, and operate production systems at scale. We value practical software engineering experience and computer science fundamentals, and we care less about which specific tools you’ve used than your ability to solve complex problems and apply engineering best practices.\nYou’re an engineer other engineers seek out when something is hard: a failing service, an unclear architecture decision, or a reliability problem that crosses team boundaries. You lead through influence rather than authority, and you raise the bar by building paved roads, mentoring others, and making the right way the easy way. You can go from “why did this service fail?” to “here’s the systemic fix, here’s how we automate it for every service, and here’s how we keep it from happening again.”\nWhat you will do:\nSet the reliability strategy and technical standards for ACV’s engineering organization, including SLOs and error budgets, release practices, and production readiness.\nDesign, build, and scale infrastructure on AWS and/or GCP and Kubernetes, with an IaC-first approach (Terraform, Helm).\nBuild golden paths and self-service tooling that give every service dashboards, monitoring, logging, alerting, and deployment pipelines out of the box.\nPartner with engineering teams to improve architecture for resiliency, scalability, and fault tolerance, including support for multi-region and international growth.\nDrive standardization of observability, monitoring, and alerting practices to improve MTTD and MTTR and to shift problem detection left of production.\nSimplify and harden the deployment process to lower change failure rate and shorten lead time for new products and services.\nLead incident response as an escalation point for live-site issues, and own Root Cause Analysis and Problem Management (ITIL) for major outages, ensuring corrective actions are completed.\nAudit current systems, identify risks and opportunities to reduce incidents, and automate repetitive operational and administrative work.\nPlan maintenance activity and write design documentation, standard procedures, and runbooks.\nEvaluate and introduce modern technologies, such as OpenTelemetry, where they add clear value, and help retire legacy components.\nMentor SREs and software engineers, review designs and code, and contribute to a collaborative, continuously improving team culture.\nParticipate in an on-call rotation.\nPerform additional duties as assigned.\nWhat you will need:\nBS degree in Computer Science or a related technical discipline, or equivalent practical experience.\n10+ years of experience in SRE, Platform Engineering, DevOps, Infrastructure, or Observability Engineering, including a track record of technical leadership across multiple teams.\nDeep experience building and managing production infrastructure on Amazon Web Services and/or Google Cloud Platform.\nExperience building, maintaining, and scaling Kubernetes clusters for production workloads.\nStrong proficiency with Infrastructure as Code tools such as Terraform and deployment tooling such as Helm.\nExperience designing CI/CD pipelines and build tooling (e.g., Jenkins), and driving improvements in deployment safety and speed.\nHands-on expertise with observability and monitoring platforms (e.g., Datadog), including metrics, logs, tracing, alerting, and SLOs.\nProven experience defining and operating SLOs and error budgets and using them to drive engineering priorities.\nHighly proficient in version control, including trunk-based development, multiple release planning, cherry-picking, and rebase.\nStrong software engineering skills and a solid grasp of fundamentals, including major data structures (arrays, dictionaries, strings).\nSelf-sufficient debugger who can diagnose and resolve complex problems in code and in distributed systems.\nStrong problem-solving skills, with the confidence and resourcefulness to independently explore solutions thoroughly.\nExcellent written and verbal communication, with the ability to influence technical direction and partner with engineering leadership.\nPreferred:\nExperience with OpenTelemetry and building internal developer platforms or golden paths.\nExperience developing in Golang\nExperience with high-volume, highly distributed production environments.\nExperience with databases and data platforms.\nExperience with observability cost optimization and usage governance.\nExperience with multi-region or international cloud 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