{"id":4281402,"url":"https://alion.io/job/acv-auctions-team-lead-inside-sales","title":"Team Lead, Inside Sales","company":{"id":179324,"name":"ACV Auctions","domain":"acvauctions.com","url":"https://alion.io/company/acv-auctions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":90,"open_postings":11,"ghost_share":0,"stale_share":0.182,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-13T05:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T10:25:06Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who we are looking for:\nAs a Team Lead of Inside Sales, you will be responsible for coaching Buyer Representatives and ensuring the sales strategy within each territory of your assigned region is successfully executed. You will act as both a coach, helping grow the sales and problem solving skills of our sales Teammates, and a sales representative responsible for developing and maintaining strong relationships with external customers.\n\nWhat you will do:\nActively and consistently support all efforts to simplify and enhance the customer experience.\nResponsible for the hiring, onboarding and performance management of the Teammates within the department.\nAct as a point of escalation for the Buyer Representatives s when advance problem solving or issue resolution is required. \nDevelop strong relationships with customers through phone, text, and email conversations to increase unit and product penetration. Assist Buyer Representatives with maintaining customer relationships, negotiating and closing if/bids.. \nRecognize and provide coaching on new opportunities to advance your team.\nCoach Buyer Representatives to enhance their effectiveness, and holding them accountable for results and related KPI’s\nIn partnership with Sales Management, conduct monthly reviews of sales results and hold meetings with Buyer Representatives to advise on areas of improvements and use of new tools.\nProvide process improvement recommendations to Sales Management. \nProactively identify sales trends within your assigned regions and escalate concerns to Sales Management to reconstruct the sales approach, as needed. \nPartner directly with the Field Sales team to develop and execute sales strategies for your assigned market in order to retain and grow your customer base and unit volume. \nMaintain orderly records through documentation of all customer interactions in Customer Relationship Management (CRM) system.\nCreate a positive experience through proactive outreach to understand customers buying and selling needs, and offer creative solutions to meet their needs. \nMaintain a thorough knowledge of ACV’s portfolio of products and attend product training as required.\nMeet or exceed assigned monthly sales goals for your assigned Region. \nPerform other duties as assigned.\nWhat you will need:\nAbility to read, write, speak and understand English.\nHigh School Diploma or GED required\n4 Year/Bachelor’s Degree in Business Administration or related field preferred\n5 years’ sales experience, preferably within an Inside Sales department and/or the automotive industry\nProven ability to achieve sales quotas\nStrong understanding of technology. Salesforce experience is highly desired. \nDesire to lead a team of sales representatives to meet and exceed their goals\nExcellent communication, persuasion, and negotiation skills\nUnderstanding of the automotive industry with knowledge on customer and market dynamics\nMay require travel on an as needed basis.\n\n#LI-SG1","description_format":"text","description_chars":2959,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Auctions","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-11-13T20:36:11Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 4","filings_12m":4,"filings_prev_12m":6,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-11-15T09:21:55+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":67,"reasons":["conf:5","velocity","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/acv-auctions-team-lead-inside-sales","json_url":"https://alion.io/job/acv-auctions-team-lead-inside-sales.json","meta":{"generated_at":"2026-11-15T21:13:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16215,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179324},"rest":"https://alion.io/mcp/rest/get_company?id=179324"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facv-auctions-team-lead-inside-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facv-auctions-team-lead-inside-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facv-auctions-team-lead-inside-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acv-auctions-team-lead-inside-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facv-auctions-team-lead-inside-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4281402}},{"tool":"search_jobs","arguments":{"company":"acvauctions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4281402},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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