{"id":2065693,"url":"https://alion.io/job/acxiom-expert-decision-support-analyst","title":"Expert Decision Support Analyst","company":{"id":713346,"name":"Acxiom","domain":"acxiom.com","url":"https://alion.io/company/acxiom","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":97},"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Databricks","optional":true},{"name":"ETL/ELT","optional":true},{"name":"Linux","optional":true},{"name":"Perl","optional":true},{"name":"SQL","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-23T02:01:38Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"The Decision Support Analyst partners with clients and internal teams to transform complex marketing, media, campaign, and customer data into actionable insights, reporting solutions, and business recommendations. This highly client-facing role combines analytics, campaign support, reporting, business intelligence, and consultative problem-solving to drive informed decision-making and client success.The analyst develops and maintains reporting solutions, validates and analyzes marketing data, monitors campaign and operational performance, and provides recommendations that improve efficiency, data quality, and business outcomes. This role also serves as a trusted advisor to clients, supporting campaign management processes, troubleshooting data issues, conducting research, and ensuring delivery of accurate, high-quality solutions.\nKey areas of focus include data analysis, reporting and business intelligence, campaign measurement, client partnership, application administration, process improvement, and operational support across platforms such as Adobe, iHub, Google Cloud Platform (GCP), and BigQuery.\nClient Partnership & Consulting\nServe as a primary point of contact for clients regarding reporting, analytics, campaign management, and business intelligence solutions.\nTranslate client business objectives into reporting, measurement, and analytical solutions.\nBuild and maintain strong client relationships through proactive communication, consultation, and issue resolution.\nPresent findings, recommendations, and insights to both client and internal stakeholders.\nManage multiple priorities and deadlines while maintaining high levels of quality and accuracy.\nData Analytics & Reporting\nAnalyze large volumes of marketing, campaign, media, and customer data to identify trends, opportunities, and business insights.\nDevelop, maintain, validate, and enhance recurring, ad hoc, operational, and executive-level reports.\nInvestigate data anomalies, perform root-cause analysis, and provide recommendations for corrective actions.\nMeasure campaign effectiveness, operational performance, data integrity, customer satisfaction, and cost efficiency.\nConvert complex analytical findings into clear, actionable business recommendations.\nCampaign & Operational Support\nSupport the execution, monitoring, and analysis of marketing campaigns and associated reporting deliverables.\nValidate campaign outputs and client deliverables to ensure accuracy, completeness, and adherence to service-level agreements (SLAs).\nParticipate in post-production audits and quality assurance reviews.\nProvide Tier 2 support for complex production, reporting, application, and data-related issues.\nSupport change management activities involving system, tool, process, and reporting enhancements.\nData Management & Technology\nWork within Adobe platforms, iHub, Google Cloud Platform (GCP), BigQuery, and other enterprise data environments to investigate data and validate reporting results.\nEnsure data is accurately segmented, cleansed, formatted, and ready for campaign execution and analysis.\nPerform data profiling, reconciliation, validation, and quality assurance activities.\nSupport application administration tasks and document system and process changes as required.\nIdentify opportunities to improve data workflows, automation, reporting processes, and operational efficiency.\nProcess Improvement & Leadership\nDrive process improvements, best practices, and standardization across reporting and analytics functions.\nDocument methodologies, reporting processes, data definitions, and operational procedures.\nMentor junior and senior analysts by providing guidance, knowledge sharing, and technical support.\nHelp remove operational barriers and improve team effectiveness.\nRecognize opportunities for innovation and recommend enhancements to tools, processes, and client solutions. \nRequired Qualifications\nTypically 8+ years of related experience with a Bachelor's degree, or equivalent combination of education and experience.\nAdvanced experience in marketing analytics, reporting, business intelligence, decision support, or a related data-focused field.\nDemonstrated ability to analyze, reconcile, profile, and interpret large datasets.\nExperience translating analytical findings into business recommendations and client-facing presentations.\nHands-on experience working with cloud-based data platforms and large-scale data environments.\nProven experience building and supporting recurring and ad hoc reporting solutions.\nStrong client-facing communication, presentation, facilitation, and stakeholder management skills.\nAbility to manage multiple priorities and deliver high-quality work in a fast-paced environment.\nStrong attention to detail with a focus on data quality, validation, documentation, and audit readiness.\nTHIS POSITION IS NOT ELIGIBLE FOR ANY TYPE OF SPONSORSHIP\nPreferred Qualifications\nExperience supporting digital marketing, paid media, audience analytics, campaign measurement, attribution, customer intelligence, or marketing operations.\nExperience with:SQL / PL-SQL\nBigQuery\nGoogle Cloud Platform (GCP)\nAdobe platforms\nDatabricks\nBusiness Intelligence tools\nETL tools\nCampaign Management tools\nUNIX/Linux\nShell Scripting\nPerl\n\nUnderstanding of relational database concepts and data architecture.\nExperience supporting production operations, SLAs, change management, application administration, and issue resolution.\nKnowledge of information technology practices and marketing technology ecosystems.\nPrimary Location City/State:\nHomebased - Conway, ArkansasAdditional Locations (if applicable):\nAcxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.\nAttention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.\nAttention Colorado, California, Connecticut, Massachusetts, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, Virginia, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. 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