{"id":1607196,"url":"https://alion.io/job/ada-manager-membership-analytics-and-reporting","title":"Manager, Membership Analytics and Reporting","company":{"id":98937,"name":"ADA","domain":"ada.org","url":"https://alion.io/company/ada-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75153,"max":93941,"currency":"USD","period":"year","gross":null,"usd_annual":93941},"salary_estimate":null,"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-10T16:20:08Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-05T00:24:52Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Who We Are: It all starts with purpose.\nWe are a purpose-driven nonprofit with a dynamic staff culture.\nWith a meaningful purpose, motivated staff, and excellent benefits, working here will definitely have you smiling! The ADA’s headquarters is located in one of Chicago’s most iconic buildings, designed by a world-renowned architectural firm, and is close to public transportation. With more than 350 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington D.C., and Boston area.\nWe were named a 2024 Best-in-Class Employer by Gallagher and Top Workplace by the Chicago Tribune in 2019 and 2021! Come join our team!\nJob Responsibilities:\nThe Manager Membership Analytics and Reporting plays a key role in advancing membership strategy by leading analytics, reporting, and licensure data processes that support recruitment, retention, and overall membership growth and stabilization. The role is accountable for the accuracy and delivery of dashboards and official reporting, as well as the integration of licensure data, ensuring reliable information that informs membership performance and key KPIs. This position delivers analytically driven insights by identifying trends and translating complex data into actionable recommendations, while collaborating across teams and partners to support informed, data driven decision making and data strategy execution.\nMust Have:\nBachelor's degree or experience in lieu of degree\n5 years experience (or 9 years experience in lieu of degree) in/with:using enterprise level relationship management or data platforms (e.g., AMS/CRM systems)\nmanaging end to end delivery of analytics or data related initiatives, including requirements gathering, and delivery\ndata management, report development, dashboard creation, and project management using business intelligence tools or enterprise reporting capabilities\ncomplex datasets to support business analysis, data validation, reporting, and decision-making\ngathering business requirements and translating them into reporting and analytics solutions\ncollaborating with business stakeholders and cross-functional teams to deliver reporting and analytics initiatives\n\nGeneral understanding of enterprise systems and how data supports reporting and decision-making\nExcellent verbal communication, writing, analytical, collaboration prioritization, presentation, and data management skills\nA self-starter, results-focused, and strategic\nAbility to interpret complex datasets, identify trends and discrepancies, and translate findings into actionable insights\nAbility to build intuitive, scalable reporting solutions, support self-service analytics, and synthesize data into clear, actionable narratives that inform strategic decision-making across cross-functional stakeholders\nProficiency in Microsoft Excel or comparable analytical tools\nExperience using business intelligence platforms (e.g., Information Builders/WebFOCUS, Power BI, Tableau) or enterprise reporting tools to develop reports and dashboards\nPosition may require before or after hours work\nNice to Have:\nExperience in a membership-based, association, or nonprofit organization\nJust a few of the benefits offered to employees:\nPromotes Work/Life Balance\nHybrid Work Schedule (2-3 days from home)\nHealth insurance/ dental reimbursement plan\nAmple Paid time off\n401(k) \nFlexible Spending Account\nLife insurance\nTuition reimbursement\nPaid Parental Leave\nPet Insurance\nStudent Loan Refinance\n2 days off to work at a charity event of your choice \nThe ADA values a variety of backgrounds and experiences and is committed to providing equal employment opportunities to qualified job candidates. The ADA is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment in open positions without regard to race, ethnicity, gender, color, religion, sex, age, marital status, ancestry, citizenship, physical or mental disability, medical condition, veteran status or any other characteristic.\nThe American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. 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