{"id":1497696,"url":"https://alion.io/job/adactive-asia-it-support-engineer-office-project-support","title":"IT Support Engineer — Office & Project Support","company":{"id":3808218,"name":"Adactive Asia","domain":"adactive.asia","url":"https://alion.io/company/adactive-asia","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3000,"max":4000,"currency":"SGD","period":"month","gross":true,"usd_annual":37560},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-30T00:00:00Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"Job Title: IT Support Engineer — Office & Project Support\nRole Overview\nWe are seeking a hands-on IT Support Engineer to set up, maintain and troubleshoot IT equipment and systems across our offices and project sites. The role covers computers, email accounts, servers, software updates, security patching and network connectivity, ensuring reliable daily operations.\nKey Responsibilities\nSet up and configure desktops, laptops, monitors, printers and other IT equipment.\n\nInstall operating systems, business applications and security software.\n\nCreate and manage employee email accounts, user access and permissions, including onboarding and offboarding.\n\nTroubleshoot hardware, software, email and connectivity issues, providing timely support to staff.\n\nMaintain servers and perform scheduled updates, security patching and routine health checks.\n\nMonitor backups, investigate failures and support data recovery when required.\n\nSet up and troubleshoot office and project-site networks, including Wi-Fi, routers, switches and cabling.\n\nCarry out hands-on installation, configuration, testing and maintenance at project sites.\n\nCoordinate with suppliers, service providers and project teams to resolve technical issues.\n\nMaintain accurate records of IT assets, licences, configurations and support activities.\n\nSchedule maintenance to minimise disruption and follow up on issues through to resolution.\n\nRequirements\nDiploma or relevant qualification in Information Technology, Computer Engineering or a related field.\n\nPreferably at least 2 years of relevant IT support or systems administration experience.\n\nPractical experience with Windows computers, Microsoft 365 or Google Workspace, and email administration.\n\nWorking knowledge of Windows Server, user access management, backups and security patching.\n\nUnderstanding of networking fundamentals, including TCP/IP, DNS, DHCP and Wi-Fi.\n\nAble to diagnose technical problems independently and explain solutions clearly to users.\n\nOrganised, responsible and comfortable performing hands-on work in offices and at project sites.\n\nWilling to travel to project sites and provide occasional support outside normal working 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