{"id":4019957,"url":"https://alion.io/job/adams-adams-process-engineer","title":"Process Engineer","company":{"id":1894671,"name":"Adams & Adams","domain":"adams.africa","url":"https://alion.io/company/adams-africa","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"MCI DirectHire","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pretoria, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BPMN","optional":false}],"status":"live","first_seen_at":"2026-11-10T12:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T14:39:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nJOB PURPOSE\nThe Process Engineer is responsible for analysing, documenting, simplifying and redesigning end-to-end business processes to improve operational efficiency, service delivery and business performance. The role works closely with business stakeholders to identify process improvement opportunities, eliminate inefficiencies, strengthen controls and enable workflow automation where appropriate.\nThe successful candidate will support the design of practical future-state processes, facilitate stakeholder workshops, develop process documentation and collaborate with business analysts, software engineering teams and technology partners to deliver sustainable business improvements. The role plays a key part in driving process standardisation, operational excellence and continuous improvement across the firm.\nRequirements\nROLE REQUIREMENTS\nBusiness Process Analysis & Improvement\nAnalyse current-state business processes and identify opportunities to improve efficiency, effectiveness and service delivery.\nConduct process assessments to identify bottlenecks, risks, duplication and control gaps.\nSupport business cases and process improvement initiatives based on value, impact and feasibility.\nProcess Design & Documentation\nFacilitate workshops, interviews and discovery sessions with business stakeholders.\nDocument current-state and future-state processes using BPMN 2.0 standards and approved methodologies.\nDevelop process maps, procedures, operating models and supporting documentation.\nProcess Optimisation & Automation\nIdentify opportunities for workflow optimisation, standardisation and automation.\nSupport the design of automation-ready processes for low-code, workflow and AI-enabled solutions.\nEnsure redesigned processes align with operational, compliance and business requirements.\nStakeholder Engagement & Collaboration\nEngage business units, process owners and subject matter experts to gather requirements and validate process designs.\nFacilitate process reviews and obtain stakeholder sign-off on proposed improvements.\nCollaborate with business analysts, software engineering teams and project teams during implementation.\nProcess Governance & Compliance\nEnsure business processes adhere to governance, risk and compliance requirements.\nEmbed appropriate controls, auditability and accountability within process designs.\nSupport process governance frameworks, standards and continuous improvement programmes.\nChange Enablement & Adoption\nSupport implementation planning, communication and user adoption activities.\nAssist with training, process handovers and operational readiness activities.\nMonitor process performance and recommend ongoing improvements.\nRequirements\nQualifications\nRelevant Bachelor's degree or diploma in Industrial Engineering, Business Process Management, Information Systems, Business Analysis, Operations Management or a related discipline.\nBPMN 2.0, Lean, Six Sigma, Business Process Management or Business Analysis certifications would be advantageous.\nExperience\n5-8+ years' experience in process engineering, business process improvement or operational excellence initiatives.\nExperience facilitating stakeholder workshops and documenting end-to-end business processes.\nExperience supporting workflow automation, digital transformation and continuous improvement projects.\nExperience working across multiple business functions and stakeholder groups.\nKey Competencies\nStrong analytical thinking, process modelling, stakeholder facilitation, communication, problem-solving, attention to detail, collaboration, continuous improvement, integrity and 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