{"id":4033968,"url":"https://alion.io/job/adapthealth-director-operations","title":"Director, Operations","company":{"id":2828434,"name":"AdaptHealth","domain":"adapthealth.com","url":"https://alion.io/company/adapthealth","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Management","role_family":"Management","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lebanon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-10T14:42:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T01:26:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nAdaptHealth Opportunity - Apply Today!\nAbout AdaptHealth\nAt AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home.\nWith supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care.\nIf you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.\nThe Adapt Difference\nCommitment to Our People - Support, Development, and Advancement Opportunities\nCompetitive Compensation and Incentives\nComprehensive Total Rewards & Benefits\nIndustry-Leading Care & Innovation\nResponsible Environmental Stewardship\nPosition Summary:\nThe Director of Operations is primarily responsible for directing the overall functions of Operations. Responsible for the control, management, and operating efficiencies at AdaptHealth service locations including although not limited to Medical Equipment Technicians, Dispatch, Respiratory, Warehouse, Inventory Management, Compliance, Facility. Budget oversight of inventory managing cost of goods, CAPEX related to the inventory management and staff. Assure competency of all staff members; assist in formulating budget, evaluates department performance versus budget and takes appropriate action to remain within budget guidelines. Maintain efficient and effective department operation while requiring compliance with all state, federal and local regulatory laws, standards, and protocols.\nEssential Functions and Job Responsibilities:\nDirect all departments and staff across locations to ensure organizational goals are met, promoting the mission, vision, and values of the organization.\nResponsible for selection and hiring of qualified staff, effective onboarding, and providing comprehensive training and regular feedback.\nAccomplish staff results by communicating expectations, monitoring and appraising performance, and coaching, counseling, and disciplining employees; enforce systems, policies, procedures, and productivity standards.\nEstablish annual department goals and objectives aligned with organizational strategy, and drive achievement of performance and retention goals, including timely completion of evaluations.\nTrain, mentor, and coach branch staff on warehouse operations (locators, par level management, barcode scanning) and communicate all operational process changes; plan and organize orientation, in-service training, and teaching plans based on identified learning needs.\nServe as a liaison between administration, branches, patients, physicians, and other healthcare providers; assist local branches with customer concern investigations, reporting, and resolutions, and support branches in understanding and achieving company goals.\nEnsure all locations maintain ACHC compliance readiness; create and implement Branch Internal Field Office Audits and work with branches to achieve and sustain compliance.\nEnsure compliance with federal, state, and local legal and professional requirements by monitoring existing/new legislation and advising management on needed actions.\nImplement processes and procedures to ensure accurate Brightree system entry and clean, confirmation-ready sales orders.\nMonitor and direct daily routing activity to maintain delivery frequencies and geographic routing at each location.\nWork with each location to identify appropriate stock levels, minimizing inventory balances, and direct cross-branch transfers to reduce vendor purchasing on slow-moving products.\nEnsure monthly physical inventories are accurate and timely, and approve purchase orders for locations.\nTrack and ensure concentrator checks are current, and audit lot/serial number tracking accuracy in Brightree.\nOversee fleet management and company location(s).\nMaintain accurate data and records (personnel and department operations), and prepare reports as requested, including utilization, performance improvement, service/outcome data, productivity, and long-term/short-term budgets.\nDevelop and maintain working knowledge of current HME products and services offered by the company.\nParticipate in performance improvement initiatives and governmental agency surveys.\nMaintain patient confidentiality and comply with HIPAA and AdaptHealth's Compliance Program; complete assigned compliance training and education.\nDemonstrate flexibility, organization, and composure under stressful situations, and maintain effective working relationships within and across departments.\nPerform other related duties as assigned.\nCompetency, Skills and Abilities:\n Knowledge of DME services\n Motivation for sales\n Strong persuasion skills\n Excellent relationship building skills and personality.\n Excellent verbal and written communication skills\n Excellent presentation skills\n Excellent customer service skills\n Product and industry knowledge\n Ability to work independently and with a team.\n Strong analytical and problem-solving skills with attention to detail\n Ability to prioritize and manage multiple projects.\n Mental alertness and the ability to properly treat confidential information.\n Proficient computer skills and knowledge of Microsoft Office\nExcellent ability to communicate both verbally and in writing\nRequirements\nEducation and Experience Requirements:\n Associate degree from an accredited college is required; bachelor’s degree preferred.\n Five (5) years Director-level experience in related position, preferably in the DME industry.\n Four (4) years Healthcare experience preferably in a HME or sales environment required.\n Two (2) years of Customer Service experience strongly preferred.\n Experience with liaison, discharge planning or referral coordinator experience is preferred.\n Valid and unrestricted driver’s license in the state of residence\nPhysical Demands and Work Environment:\n Must be able to bend, stoop, stretch, stand, and sit for extended periods.\n Ability to perform repetitive motions of wrists, hands and/or fingers due to extensive computer use.\n Work environment may be stressful at times, as overall office activities and work levels fluctuate.\n Subject to long periods of sitting and exposure to computer screen.\n May be exposed to angry or irate customers, patients, or referral sources.\n Ability to utilize a personal computer and other office equipment.\n Must be able to lift 30 pounds as needed.\n Physical and mental ability to provide clinical assessments.\n Requires travel throughout service area and use of personal vehicles.\nTotal Rewards & Benefits Program\nComprehensive medical, dental and vision coverage (eligible first of the month following hire)\n401(k) with company match\nPaid Time Off Plans including 6 paid holidays\nEmployee Stock Purchase Plan\nPaid Parental Bonding Leave\nShort and Long-term Disability Insurance\nLife and AD&D Insurance\nFlexible Spending Accounts (FSA) and Health Savings Accounts (HSA)\nCVS Minute Clinic and Teledoc access\nSpousal Advantage Reimbursement Plan\nIdentity Theft Protection and Legal Plan\n*Applicable waiting periods apply\nRequirements Disclosure\nCompany conducted Background Check is required for all roles\nCompany conducted Motor Vehicle Record Check is required for driving roles\nClinical roles require valid licensure/certification, where applicable\nIn accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. As required, we are providing all applicants with access to the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com\nIn accordance with California law, candidates applying for positions located in California that require on-site presence at a Home Medical Device Retailer (HMDR) facility must obtain a California Department of Public Health (CDPH) Exemptee License. This license requires completion of state-approved training and a course completion certificate, as HMDR facilities are required to have an Exemptee physically present during all hours of operation in lieu of a pharmacist. Applicants must include proof of required training with their license application or disclose their intent to obtain. More information on the CDPH HMDR program and approved training options can be found here: https://www.cdph.ca.gov/Programs/CEH/DFDCS/Pages/FDBPrograms/HomeMedicalDeviceRetailProgram.aspx.\nAdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.\nReady to Make an Impact?\nIf you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!","description_format":"text","description_chars":9255,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-11-10T19:33:49Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-11T01:46:39Z"},"pay":null,"html_url":"https://alion.io/job/adapthealth-director-operations","json_url":"https://alion.io/job/adapthealth-director-operations.json","meta":{"generated_at":"2026-11-11T01:46:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":269,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2828434},"rest":"https://alion.io/mcp/rest/get_company?id=2828434"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadapthealth-director-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadapthealth-director-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadapthealth-director-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adapthealth-director-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadapthealth-director-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4033968}},{"tool":"search_jobs","arguments":{"company":"adapthealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4033968},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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