{"id":3950374,"url":"https://alion.io/job/adapthealth-operations-supervisor","title":"Operations Supervisor","company":{"id":2828434,"name":"AdaptHealth","domain":"adapthealth.com","url":"https://alion.io/company/adapthealth","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cary, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-06T15:07:49Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T02:26:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nAdaptHealth Opportunity - Apply Today!\nAbout AdaptHealth\nAt AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home.\nWith supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care.\nIf you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.\nThe Adapt Difference\nCommitment to Our People - Support, Development, and Advancement Opportunities\nCompetitive Compensation and Incentives\nComprehensive Total Rewards & Benefits\nIndustry-Leading Care & Innovation\nResponsible Environmental Stewardship\nAbout the Role\nSupervisor, Operations\nThis position oversees the operations performed within a Branch. Provides leadership, guidance and coordination of services to ensure the distribution of all medical equipment, supplies and services delivered to a patient’s home accurately and on time. Collaborates with leadership, health systems, hospice partners and key community referral sources to improve patient services.\nJob Duties\nEnsure that the services provided via the branch location are done so in accordance with all federal, state and local laws, rules and regulations, including but not limited to those put forth by: CMS, Department of Health, DOT, FDA, OSHA, and the company’s accreditation organization. \nManage logistics team providing daily direction and communication to employees so that orders are routed in a timely, efficient, and knowledgeable manner or exceed productivity and cost per delivery goals. \nResponsible for managing inventory and working collaboratively with the department leaders to ensure that all customers receive their goods and services with a timely, efficient, and clinically safe manner. \nControl inventory at the branch level. Place purchase orders in accordance with company restocking protocol. \nAddresses service concerns, identifies trends and reacts accordingly. \nWork with regional and department leadership to resolve concerns and to improve the patient experience. \nResponsible for root cause analysis and problem resolution for all operations reviewing trends of customer service failures, determines root cause analysis, and implements appropriate communication / measures for improvements. \nMaintain rapport with ordering physicians and referral sources. Inform the physicians and pertinent others of the changes in the patient’s condition through visit reports and telephone communication. \nConduct consistent communication with regional and departmental leadership throughout organization to review delivery resources to maintain the organizational goals and metrics for patient care, safety, personnel, and maintenance.\nAssist in resolving patient equipment problems under emergency conditions.\nAssist with preventative maintenance, required service checks, and patient/environmental assessment on home respiratory equipment during scheduled visits to patients. \nAssume on-call responsibilities during non-business hours in accordance with company policy. \nRetain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. \nMaintain patient confidentiality and function within the guidelines of HIPAA.\nResponsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback. \nAccomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. \nEstablishes annual goals and objectives for the department based on the organization’s strategic goals.\nPerform other related duties as assigned.\nCompetency, Skills and Abilities\nStrong ability to co-manage in a multi-site environment.\nAbility to be an independent thinker. \nDecision making, analytical and problem-solving skills with attention to detail. \nStrong verbal and written communication. \nExcellent customer service skills,\nProficient computer skills and knowledge of Microsoft Office, specifically Excel. \nAbility to prioritize and manage multiple projects.\nSolid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. \nRequirements\nMinimum Job Qualifications\nAn associate degree from an accredited college required, bachelor’s degree preferred.\nFive (5) years’ experience in the HME leadership is required.\nRelevant experience in health care, insurance customer services, claims, billing is preferred. \nValid and unrestricted driver’s license in the state of residence.\nTotal Rewards & Benefits Program\nComprehensive medical, dental and vision coverage (eligible first of the month following hire)\n401(k) with company match\nPaid Time Off Plans including 6 paid holidays\nEmployee Stock Purchase Plan\nPaid Parental Bonding Leave\nShort and Long-term Disability Insurance\nLife and AD&D Insurance\nFlexible Spending Accounts (FSA) and Health Savings Accounts (HSA)\nCVS Minute Clinic and Teledoc access\nSpousal Advantage Reimbursement Plan\nIdentity Theft Protection and Legal Plan\n*Applicable waiting periods apply\nRequirements Disclosure\nCompany conducted Background Check is required for all roles\nCompany conducted Motor Vehicle Record Check is required for driving roles\nClinical roles require valid licensure/certification, where applicable\nIn accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. As required, we are providing all applicants with access to the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com\nIn accordance with California law, candidates applying for positions located in California that require on-site presence at a Home Medical Device Retailer (HMDR) facility must obtain a California Department of Public Health (CDPH) Exemptee License. This license requires completion of state-approved training and a course completion certificate, as HMDR facilities are required to have an Exemptee physically present during all hours of operation in lieu of a pharmacist. Applicants must include proof of required training with their license application or disclose their intent to obtain. More information on the CDPH HMDR program and approved training options can be found here: https://www.cdph.ca.gov/Programs/CEH/DFDCS/Pages/FDBPrograms/HomeMedicalDeviceRetailProgram.aspx.\nAdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.\nReady to Make an Impact?\nIf you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!","description_format":"text","description_chars":7596,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-11-09T02:24:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":32,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T04:06:04Z"},"pay":null,"html_url":"https://alion.io/job/adapthealth-operations-supervisor","json_url":"https://alion.io/job/adapthealth-operations-supervisor.json","meta":{"generated_at":"2026-11-09T04:06:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2972,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2828434},"rest":"https://alion.io/mcp/rest/get_company?id=2828434"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadapthealth-operations-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadapthealth-operations-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadapthealth-operations-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adapthealth-operations-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadapthealth-operations-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3950374}},{"tool":"search_jobs","arguments":{"company":"adapthealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3950374},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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