{"id":4017917,"url":"https://alion.io/job/adapthealth-scheduling-coordinator","title":"Scheduling Coordinator","company":{"id":2828434,"name":"AdaptHealth","domain":"adapthealth.com","url":"https://alion.io/company/adapthealth","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Framingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-05T16:12:54Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T19:33:49Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nPosition Summary:\nThe Scheduling Coordinator is responsible for scheduling patient visits to corresponding homes and facilities. Also responsible for making assignments for staff according to their schedule needs, data entry, scanning, faxes, mail, copies information, and communicating with managers and staff related to patients’ condition and needs.\nEssential Functions and Job Responsibilities:\nSchedules patient home visits according to their plan of care and staff accessibility.\nMakes assignments promptly-day of referral receipt, if possible\nContacts patients to set expectations of home health services and collect co-pay as applicable.\nCreate, edit, and disseminate daily patient schedules accordingly.\nMaintains current employee schedules and updates appropriate database as directed.\nResponsible for both inbound and outbound calls, handling calls in a professional manner, and timeliness response.\nDiscern patient services required, as outlined in agreements, urgent requests, and care plans.\nAccurately enters patient information and demographics into company utilized database.\nKeeps manager informed of reported changes in patient’s condition or staffing shortages or delays\nMaintains list of clinicians under the associated personnel as the staff is assigned.\nDocuments communication with physician, patients, family, and staff members in the electronic record\nEnsures confidentiality of patient care information and documentation\nRecognizes and responds to department needs appropriately.\nPerforms general office duties including but not limited to filing, scanning, shredding, photocopy, sort/distribute mail, and providing reception and telephone services.\nRecognize and communicate trends or problems to management.\nResponsible for sending letters to patients when contact cannot be made\nConsistently answers emails concerning patients’ needs in a timely manner\nFollows through on emails/phone calls until the patient is taken care of\nDemonstrates patient concern by consistently asking every patient how he/she is doing when speaking to him/her\nVerifies or obtains alternate contact information, patient address, and any specific instructions for the patient visit.\nIs actively involved in team activities, evidenced by participation, mentoring, and training with co-workers\nAssists in the development and maintenance of reference materials for use by staff and facilitates the sharing of\ninformation\nDevelops relationships with branches, other teams to accomplish goals\nParticipates in monthly team meetings and training\nMaintain patient confidentiality and function within the guidelines of HIPAA\nCompletes assigned compliance training and other educational programs as required\nMaintains compliant with AdaptHealth’s Compliance Program\nPerform other related duties as assigned\nCompetency, Skills, and Abilities:\nAbility to appropriately interact with patients, referral sources, and staff.\nDecision Making.\nAnalytical and problem-solving skills with attention to detail.\nStrong verbal and written communication.\nExcellent customer service and telephone service skills.\nProficient computer skills and knowledge of Microsoft Office.\nAbility to prioritize and manage multiple tasks.\nAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.\nAbility to work independently as well as follow detailed directives\nSolid ability to learn new technologies and possess the technical aptitude required to understand the flow of data through systems as well as system interaction.\nRequirements\nEducation and Experience Requirements:\nHigh School Diploma or equivalent.\nOne (1) year work-related experience in health care administrative, financial, or insurance customer services, claims, billing, call center, or management regardless of industry.\nSenior-level requires two (2) years of work-related experience and one (1) year of exact job experience.\nExact job experience is considered any of the above tasks in a Medicare-certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.\nPhysical Demands and Work Environment:\nThe work environment may be stressful at times, as overall office activities and work levels fluctuate.\nMust be able to bend, stoop, stretch, stand, and sit for extended periods of time.\nSubject to long periods of sitting and exposure to the computer screen.\nAbility to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use.\nMust be able to lift 5 to 10 pounds periodically as needed.\nMay be exposed to angry or irate customers or patients.\nThis position if primarily performed within an office building.\nExcellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.\nMental alertness to perform the essential functions of the position.\nSalary Description\n$18.00-$21.00","description_format":"text","description_chars":4964,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-11-10T13:46:36Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.38,"p_room":0.45,"age_days":5,"expected_fill_days":3,"reasons":["conf:4","win:tail","comp:junior,brand"],"computed_at":"2026-11-11T00:17:16Z"},"pay":null,"html_url":"https://alion.io/job/adapthealth-scheduling-coordinator","json_url":"https://alion.io/job/adapthealth-scheduling-coordinator.json","meta":{"generated_at":"2026-11-11T00:17:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":85,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2828434},"rest":"https://alion.io/mcp/rest/get_company?id=2828434"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadapthealth-scheduling-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadapthealth-scheduling-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadapthealth-scheduling-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adapthealth-scheduling-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadapthealth-scheduling-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4017917}},{"tool":"search_jobs","arguments":{"company":"adapthealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4017917},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}