{"id":1693729,"url":"https://alion.io/job/adena-health-system-collaboration-engineer-ft-days-armc","title":"Collaboration Engineer-FT Days-ARMC","company":{"id":2146117,"name":"Adena Health System","domain":"adena.org","url":"https://alion.io/company/adena-org","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chillicothe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":155000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6333},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-09-30T15:52:14Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-05T21:37:06Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Collaboration Engineer - ARMC (DAY) FT\nAt Adena Health, professional roles shape the systems, strategy, and operational excellence that support patient care across Southern Ohio. These positions are a great fit for leaders and specialists who value purpose-driven work and community impact.\nMission Statement: “Called to serve our communities”.\nGuiding Principle: “Let all that you do be done in love”.\nVision: To be the region's most trusted partner in healthcare.\nValues: Compassion, Excellence, Integrity, and Trust.\nPosition Highlights:\nPosition: Collaboration Engineer\nSalary: Based on YOE\nWork Life Balance: Full-Time | Day Shift \nLocation/Department: Chillicothe\n\nAt Adena Health, professional roles shape the systems, strategy, and operational excellence that support patient care across Southern Ohio. These positions are a great fit for leaders and specialists who value purpose-driven work and community impact.\nWhy Adena?\nCommunity-centered decision making\nLeadership visibility and cross-functional collaboration\nCompetitive compensation and benefits\nGrowth-focused culture\nOpportunity to influence real healthcare outcomes\nDoes Adena offer growth opportunities?\nGrowth at Adena isn’t one-size-fits-all. It’s built through relationships, mentorship, and opportunity.\nCaregivers are encouraged to explore career paths that fit their strengths and interests through:\nEmerging leader and leadership development programs\nTuition assistance and education support\nSkill-building and lateral career opportunities\nVisibility with leaders who recognize potential early\nWhat You’ll Do\nPosition Summary: This position is responsible for supporting basic VoIP Network and Routing environments and providing basic system administration for Cisco VoIP environments. In addition to basic troubleshooting, this role is also responsible for add, move, change and delete activities for the VoIP and collaboration platforms.\nMinimum Qualifications Required Educational Degree: Bachelor’s Degree or 5yrs of equivalent experience Major/Area of Concentration: Computer Technology Preferred Education: Required Certifications, Credentials and Licenses: Preferred Certifications, Credentials and Licenses: CCNP or a combination of certifications, education and work experience Lean Six Sigma White Belt and/or ITIL certification Required Experience: 5-7 years’ work experience Preferred Experience: Cisco Collaboration support experience or CCNA Collaboration Experience with Cisco Collaboration Solutions, 3rd party integrations into Cisco Collaboration systems, Cisco Route/Switch, end user applications (CAD/CSD/ Finesse/CUIC, Jabber, etc.)\nStrong Customer Service skills are required.\nClearly and consistently communicates with caregivers and technical teams about the status and progress on issues.\nGenerates & implements clear and consistent documentation of customer environments.\nInteracts directly with customers via phone, ticketing and in person.\nApplies analytical skills and technical knowledge to solve technology problems of moderate to high complexity.\nUses knowledge of technology, products and services to troubleshoot and maintain networking solutions of all sizes\nInvests time in continued education to learn new technologies.\nGood verbal communication skills, strong work ethic, and a positive attitude.\nStrong desire to learn and grow in a dynamic, fast paced and collaborative work environment.\nBasic operation system, virtualization and networking knowledge.\nJob Specific Essential Functions\nWill act as a technical support resource for assigned issues and work closely with the technical teams to resolve problems.\nPerforms analysis and diagnosis of system problems.\nMonitors and maintains customer collaboration and networking systems to provide a reliable, consistent and enjoyable user experience.\nProvides advanced level technical support for numerous technologies to customers.\nEffectively utilizes lab setups to recreate and solve problems\nMaintains and optimizes collaboration system configurations Performs adds, moves, changes and deletes related to Cisco VoIP user and/or device administration\nParticipates in on-call 24x7 on-call rotation with support team Leads small to medium sized projects and provides stakeholders with status reports regarding project assignments.\nDemonstrates knowledge of and supports hospital and IT mission, vision, value and promise statements, policies and procedures, operating instructions, confidentiality standards and code of ethical behavior\nWhy Caregivers Stay?\nReliable compensation\nStrong healthcare coverage options\n3.5% retirement match with automatic annual increase\nPTO that grows with tenure\nVisible leadership impact within a regional health system\nReady to Explore?\nIf you’re seeking meaningful professional work where strategy meets community impact - we’d love to connect. Apply today to be connected directly with a Talent Acquisition representative!\nAdena Health System is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability or any other protected class","description_format":"text","description_chars":5264,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Urgent & Emergency Care","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-02T11:39:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":127500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.782,"p_room":0.55,"age_days":35,"expected_fill_days":25,"reasons":["conf:4","velocity","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/adena-health-system-collaboration-engineer-ft-days-armc","json_url":"https://alion.io/job/adena-health-system-collaboration-engineer-ft-days-armc.json","meta":{"generated_at":"2026-11-05T23:25:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4766,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2146117},"rest":"https://alion.io/mcp/rest/get_company?id=2146117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadena-health-system-collaboration-engineer-ft-days-armc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadena-health-system-collaboration-engineer-ft-days-armc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadena-health-system-collaboration-engineer-ft-days-armc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adena-health-system-collaboration-engineer-ft-days-armc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadena-health-system-collaboration-engineer-ft-days-armc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1693729}},{"tool":"search_jobs","arguments":{"company":"adena.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1693729},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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