{"id":3405350,"url":"https://alion.io/job/aderant-technical-consultant-2","title":"Technical Consultant","company":{"id":1894996,"name":"Aderant","domain":"aderant.com","url":"https://alion.io/company/aderant","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0.333,"time_to_fill_p50_days":38,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":142000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":92},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"JavaScript","optional":false},{"name":"MS SQL","optional":false}],"status":"live","first_seen_at":"2026-10-28T16:00:13Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-04T15:55:03Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology.\nAt Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward.\nOur people are our strength.\nRole Description\nThe Associate Technical Consultant plays a key role in providing implementation, consulting, and technical expertise to clients during the deployment and integration of software solutions. This role involves working closely with clients to understand their business needs, configuring solutions to meet those needs, and ensuring successful project delivery. The Technical Consultant collaborates with internal teams and stakeholders to drive customer satisfaction, adoption, and project success.\nResponsibilities\nWork with clients to define requirements, conduct needs analysis, determine project specifications, identify solutions and implement recommendations.\nServes as primary liaison between company and client building rapport and relationship.\nMaintain notes & communication channels regarding project progress with clients & internal resources.\nConveys customer feedback to product development staff.\nPossesses thorough knowledge of company’s products used by customers.\nResolves clients’ questions or problems over the phone or internet in the areas of system configurations/setup, product functionality and bugs/enhancements.\nProvides product and technical support to customers answering complex questions on functionality and product usage.\nProvides technical support to customers by programming updates to custom logic, system setup, updates system mappings and/or configurations according to specific requirements.\nKeeps customer informed of progress/status of issue and how and when it is resolved.\nProvides technical support by troubleshooting and resolving externally reported application issues. Involved in any additional follow up, testing and troubleshooting.\nResponsible for appropriate referral to other departments and quality assurance areas.\nOperates under moderate supervision.\nTarget driven work results expected.\nPromotes and maintains a high quality, professional, service-oriented company image among users.\n Qualifications\nA bachelor’s degree in Computer Science, Finance, or related degrees.\n1-2 years of experience with impact analysis, requirements gathering and user acceptance testing.\nProficient in Microsoft SQL, Microsoft SQL Server Management Studio or similar tool.\nObject oriented programming or scripting with preference for JavaScript and C#.\nAbility to create and modify queries to extract and update data using commands such as:IsNull and Coalesce functions\nVariables\nUnions\nJoins\n\nExcellent writing, editing, interpersonal and communications skills.\nProficient PC skills used, as required, for testing, troubleshooting, call logging, product configuration.\nGood troubleshooting and problem-solving abilities and logic skills.\nMust love working with external clients.\nMust love being part of a team and collaborating to review and find best solutions and resolutions.\nProfessional appearance and presentation required.\nSalesforce or comparable support ticketing system experience is a plus.","description_format":"text","description_chars":4030,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Billing & Subscription Management","Legal Software"],"lifecycle":[{"event":"open","at":"2026-10-28T16:00:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":162500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":38,"reasons":["conf:4","velocity","win:early","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/aderant-technical-consultant-2","json_url":"https://alion.io/job/aderant-technical-consultant-2.json","meta":{"generated_at":"2026-11-04T21:43:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1894996},"rest":"https://alion.io/mcp/rest/get_company?id=1894996"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faderant-technical-consultant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faderant-technical-consultant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faderant-technical-consultant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aderant-technical-consultant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faderant-technical-consultant-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3405350}},{"tool":"search_jobs","arguments":{"company":"aderant.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3405350},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}