{"id":2228428,"url":"https://alion.io/job/adform-account-director","title":"Account Director","company":{"id":55349,"name":"Adform","domain":"adform.com","url":"https://alion.io/company/adform","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":135000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-02T07:54:43Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-13T12:07:25Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About the Role and Team\nWe are seeking an Account Director to join our Revenue & Operations team in Italy, Milan. In this role, you will report to the Team Lead of Account Management and work as asenior individual contributor, taking ownership of managing, growing, and retaining a profitable portfolio of medium-to-large clients.\nYou’ll be expected to understand your customers' needs, anticipate challenges, and develop strategies to achieve aligned outcomes. By thinking strategically and planning ahead, you’ll help drive broader business goals.\nAdditionally, you will manage Adform resources efficiently to meet customer objectives, identify upselling opportunities, and maximize profitability.\nWe hope you are ready to change the game! Be ready to:\nUnderstand your customers' business, needs, and decision-making processes, positioning Adform as their ideal partner.\n\nDrive Adform's success by retaining and growing relationships and upselling to increase product deployment.\n\nManage the entire customer lifecycle, bringing in the right Adform resources at the right time to ensure high customer satisfaction.\n\nProactively identify customer needs and shape Adform-supported solutions to maximize value and opportunities.\n\nRun impactful QBRs, engaging clients in strategic discussions to align on goals.\n\nCreate opportunities, and manage resources, to ensure customer’s profitability.\n\nConfidently communicate Adform's strategy, thought leadership, use cases, and innovations.\n\nAttitude First. Everything else will follow. We can grow together faster if you have:\nStrong interpersonal and networking skills, with the ability to influence, negotiate, and present effectively.\n\nAdvanced knowledge of digital marketing, programmatic media-buying, tools, and the competitive landscape with ability to leverage USPs against competitors.\n\nStrong communication skills in Italian and English (C1 level or above), with a customer-focused attitude and ability to simplify technical details.\n\nAbility to set clear goals with customers and leadership, aligning them with strategy and proactively solving challenges.\n\nA proactive, flexible, autonomous, and collaborative approach, focusing on knowledge sharing and team engagement across the business.\n\nAdvanced experience of Salesforce, Gainsight or other CRM and CMS systems.\n\nAdform’s guiding principles ingrained in your profile: Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a Team Player, Remain Ambitious, and Stand Tall in all interactions.\n\nOur promise to you:\nA dynamic, inspiring, and international environment filled with ambitious and caring colleagues\n\nUnique, challenging tasks that encourage creative problem-solving, ownership, continuous learning, and personal growth\n\nRewarding Referrals: Highly rewarding referral program to recognise you for bringing in top talent\n\nMonthly meal vouchers\n\nMonthly support toward your commuting costs\n\nContinuous opportunities to learn, grow, and expand your expertise in AdTech.\n\nCompetitive compensation and benefits + bonus, aligned with your qualifications and experience.\n\nEngaging social initiatives and company events that help us connect, collaborate, and celebrate together.\n\nAndmuch more - join us to explore the full experience\n\nDiversity & Inclusion @Adform:\nAdform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.\nWe are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.","description_format":"text","description_chars":3830,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Company events","Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing","Advertising"],"lifecycle":[{"event":"open","at":"2026-10-10T17:31:21Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":10,"expected_fill_days":43,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/adform-account-director","json_url":"https://alion.io/job/adform-account-director.json","meta":{"generated_at":"2026-10-13T18:18:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27974,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55349},"rest":"https://alion.io/mcp/rest/get_company?id=55349"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadform-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadform-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadform-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adform-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadform-account-director"}]}