{"id":3494370,"url":"https://alion.io/job/adidas-team-lead-gbs-ecommerce","title":"Team Lead GBS eCommerce","company":{"id":40940,"name":"Adidas","domain":"adidas.com","url":"https://alion.io/company/adidas","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T00:52:25Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T20:45:45Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"GBS DTC Ecomm CS Team Lead\nPurpose & Overall Relevance for the Organization:\nAt adidas, we have a clear purpose: “Through sport, we have the power to change lives.” This guiding principal shapes how we operate as a company, how we collaborate with our partners, how we create our products, and how we connect with our consumers. Our values represent essential behaviors and mindsets, reflecting the “You Got This” attitude we strive to see in every team member. This same purpose and mindset are at the heart of Global Business Services (GBS) the team that delivers consistent, end-to-end business solutions across adidas. By driving process excellence and operational efficiency, GBS enables our partners to focus on what matters most: creating impact.\nIn the dynamic DTC business environment, the DTC Tem Lead plays a strategic role in driving the company’s Direct-to-Consumer Ecomm CS performance, ensuring operational excellence and profitability. The main focus of this role is to manage the respective team members and to be responsible for creating and maintaining sustainable, accurate and efficient Ecomm processes for all our entities in LAM to ensure the integrity of the financial records and meets the requirements set within the adidas Group policies. This includes, but is not limited to, main finance point of contact and expert in all Ecomm related topics, the expert for any implementation of new company initiatives or projects, Ecomm accounting process creation and review, internal and external audit liaison for Ecomm topics and liaison between local Finance and Global Business Services (GBS) teams.\nThe DTC Ecomm CS Team Lead plays a key role in ensuring the financial integrity, compliance, and accuracy of all GBS activities and processes related to the Direct-to-Consumer (DTC) business. This position is responsible for leading the end-to-end processes for the DTC Ecomm channel within the Global Business Services (GBS), ensuring timely and accurate reporting Ultimately, the DTC Ecomm CS Team Lead is accountable for building high-performing teams, implementing best practices, and ensuring that every store serves as a powerful expression of the brand and a key driver of consumer loyalty.\nKey Responsibilities:\n Lead and manage the Ecom Operations ensuring the timely and accurate execution of Daily/ Monthly/ Quarterly and Year-end activities, including the delivery of high-quality of transaction analysis and MEC closing activities. \nEnsure team’s management including coaching, training, motivation, and performance appraisal guidance, cultivating a collaborative and high-performance culture focuses on operational excellence. \nDrive robust partnerships with local markets in Latin America to enhance regional alignment and business performance. \nEnsure documentation of DTP/ SOPs/ Design documents/ and volumetric data is up-to-date and comprehensive to support seamless operations and service delivery. \nResponsible for reporting Ecom KPIs, ensuring metrics consistently and accurately met in a timely manner. \nEnsure compliance of all internal controls and coordinate effectively with internal & external auditors. Manage audit processes and ensure all required documentation is complete and compliant. \nIdentify and implement opportunities for automation and process optimization within the Global Business Services environment. \nLead problem solving and root cause analysis and solution design for operational challenges, ensuring timely and effective implementation. \nProvides training to workers in both orally and writing form on Ecomm Accounting systems, principles and practices, train and develops associates for the job and broader responsibilities within the company and further support and drive the upskilling of the GBS teams. \nKey Relationships:\n Global, Regional and Market Finance teams \nGBS teams \nEcomm Operations Leaders \nDTC Global Process Owners \nInternal and External Auditors \nCustomer Service Teams \nExperience, Knowledge, Skills and Education / minimum qualifications:\n A bachelor’s or master’s degree with emphasis on the areas of business, economics, finance, or comparable professional education. \nAt least 4/5 years of experience in similar functions. \nProven work experience in people management / demonstrated ability to manage a medium-sized team. \nComplete familiarity with Microsoft Office or equivalent tools. \nFluency in English, both verbal and written. \nSelf-motivated and self-directed individual. \nAbility to pay close attention to detail and a high degree of customer orientation. \nProblem-solving and analytical skills. \nGood communication skills / good team player / Team management skills. \nExperience in a Shared Service environment is an advantage. \nAdaptable, flexible, and able to deal with ambiguity in an ever-changing environment while maintaining a positive attitude and working collaboratively within the team. \nAbility to mediate and bring different stakeholders with different objectives to agree on a consensus and drive decision making \nDeadline driven, results-oriented, highly responsible and accountable. \nHighly self-motivated and proactive, with a strong ability to work in a team play environment to drive results. \nHigh integrity, ethics, and strong values; excellent organizational skills, detail-orientation, and a high degree of accuracy are all essential. \ninnovative use of IT tools and new technology; and good time management and priority setting skills required.","description_format":"text","description_chars":5474,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Footwear","Apparel & Fashion Brands","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-10-30T00:52:25Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":7,"reasons":["conf:27","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/adidas-team-lead-gbs-ecommerce","json_url":"https://alion.io/job/adidas-team-lead-gbs-ecommerce.json","meta":{"generated_at":"2026-11-01T22:13:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33940,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40940},"rest":"https://alion.io/mcp/rest/get_company?id=40940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadidas-team-lead-gbs-ecommerce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadidas-team-lead-gbs-ecommerce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadidas-team-lead-gbs-ecommerce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adidas-team-lead-gbs-ecommerce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadidas-team-lead-gbs-ecommerce"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3494370}},{"tool":"search_jobs","arguments":{"company":"adidas.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3494370},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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