{"id":1501473,"url":"https://alion.io/job/adient-it-intern","title":"IT Intern","company":{"id":1932783,"name":"Adient","domain":"adient.com","url":"https://alion.io/company/adient","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":39,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plymouth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":145},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"Power Automate","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-01T04:09:52Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"JOB DESCRIPTION\nThe IT Intern is responsible for supporting the Infrastructure Services team across core IT service areas including hosting, network, field services, IT service management (ITSM), conference room technology, end-user support, and endpoint device support. This role will assist with documentation, data analysis, process improvement, project coordination, operational support activities, and awareness of endpoint management, SCCM, and threat and vulnerability processes.\nSummer Interns work onsite 40 hours per week (full-time), with a targeted start date of May 3, 2027 through August 12, 2027.\nJob Responsibilities:\nAssist with documenting infrastructure services processes, knowledge articles, inventories, standards, and support procedures across hosting, network, field services, ITSM, and conference room technology. \nSupport data gathering, analysis, and reporting using Microsoft Excel, SharePoint Lists, PowerPoint, Teams, and OneDrive to improve visibility into service performance, project status, and operational activities. \nAssist with infrastructure-related projects including server and hosting documentation, network device inventories, site readiness activities, hardware refresh planning, and operational process improvements. \nSupport field services and end-user endpoint device activities by helping track laptops, desktops, mobile devices, peripherals, site support needs, device lifecycle data, printer information, and follow-up actions with support teams. \nAssist with endpoint management and SCCM-related support activities, including inventory validation, software deployment tracking, patching coordination, reporting, and documentation under the guidance of infrastructure and endpoint support teams. \nDevelop awareness of threat and vulnerability management practices by supporting documentation, tracking, reporting, remediation follow-up, and coordination activities related to endpoint and infrastructure security hygiene. \nAssist with ITSM process support, including organizing incident, request, change, problem, knowledge, and service catalog information to improve process quality and service delivery. \nHelp maintain conference room support documentation, equipment inventories, troubleshooting guides, and service coordination notes for standard and executive meeting spaces. \nCollaborate with internal customers, infrastructure engineers, network teams, field services technicians, service desk teams, vendors, and business stakeholders to support day-to-day operational needs. \nQualifications:\nMust be currently enrolled in an accredited university and working towards a four-year undergraduate degree or graduate degree in Information Technology or Computer Science\nAvailable to work up to 40 hours per week\nMinimum overall GPA of at least 3.0.\nStrong Microsoft skills, including Excel, SharePoint, Teams, PowerPoint, Outlook, and OneDrive; experience with SharePoint Lists, basic reporting, or Power Automate is a plus. \nInterest in infrastructure services, including hosting, network, workplace technology, field support, endpoint device support, SCCM, ITSM, service desk operations, conference room support, and threat and vulnerability awareness. \nStrong analytical, organizational, documentation, and communication skills with the ability to convert technical information into clear, usable content. \nAbility to work collaboratively with technical teams, business users, vendors, and support groups in a fast-paced environment. \nProject coordination skills, attention to detail, and willingness to learn infrastructure operations and IT service management processes. \nPRIMARY LOCATION\nCentral Tech Unit Plymouth MI","description_format":"text","description_chars":3677,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T04:16:19Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.603,"p_room":0.9,"age_days":7,"expected_fill_days":18,"reasons":["conf:1","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/adient-it-intern","json_url":"https://alion.io/job/adient-it-intern.json","meta":{"generated_at":"2026-10-01T20:53:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3308,"day_limit":5000,"remaining_today":1692,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}