AH Public Relations

Job Purpose

To manage public relations and support administration initiatives that strengthen discipline and a positive work culture at the Speciality Alumina Belagavi unit. The role maintains cordial relations with local communities, government authorities, media representatives, and internal stakeholders to ensure smooth operations and enhanced organizational productivity. It supports liaisoning activities, statutory interactions, local permissions, community engagement programs, communication initiatives, and awareness campaigns while helping maintain harmonious stakeholder relations and a positive corporate reputation.

Job Context & Major Challenges

The role is responsible for building and protecting the reputation of the Belagavi unit through effective internal and external communication. Key challenges include:

• Managing multiple stakeholders including local administration, media, community leaders, and internal teams.
• Ensuring compliance with communication policies and statutory requirements.
• Handling sensitive information with confidentiality and accuracy.
• Responding quickly to emerging issues and reputational risks.
• Supporting crisis preparedness and communication response mechanisms.
• Managing employee communication, CSR messaging, and community grievances.
• Aligning communication across various unit functions.
• Measuring outreach effectiveness and stakeholder engagement outcomes.

Key Result Areas (KRAs)

Key Result AreaSupporting ActionsMaintain orderly administration and disciplineCoordinate with HR, security and admin teams to enforce controls, visitor management and discipline protocols.Manage external environment and stakeholder relationsBuild and maintain relationships with community representatives, opinion leaders and influencers.Public grievance managementRegister, assess, resolve and communicate grievance closures through defined channels.Government and statutory liaisonCoordinate with administration, police and statutory bodies for permissions and inspections.Media and public communicationManage local media relations and ensure adherence to corporate communication guidelines.CSR and colony administration supportCoordinate CSR activities, gather community feedback and align expectations with CSR plans.Conflict management and issue resolutionMonitor issues, facilitate discussions and support resolution during sensitive situations.Documentation and reportingMaintain records, stakeholder logs, grievance registers and periodic reports.

Key Internal Relationships

RelationshipFrequencyNatureDepartment Heads & Internal PeersDailyCoordination on stakeholder messaging, approvals and alignment on prioritiesAH CSR & Colony AdministrationWeeklyPR plan execution, escalations and CSR integrationUnit HRWeeklyEmployee communication, events and workforce-related public interface requirements

Key External Relationships

RelationshipFrequencyNatureLocal Government OfficialsMonthlyStatutory communications and administrative coordinationDistrict AdministrationMonthlyCivic issues, emergency preparedness and official representationsLocal LeadersBi-weeklyCommunity engagement and grievance supportPolice & Traffic AuthoritiesMonthlySecurity liaison and event management supportLocal Media RepresentativesWeeklyMedia coordination, press releases and reputation management