{"id":2092672,"url":"https://alion.io/job/adlib-recruitment-service-designer","title":"Service Designer","company":{"id":2246755,"name":"ADLIB Recruitment","domain":"adlib-recruitment.co.uk","url":"https://alion.io/company/adlib-recruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Design","role_family":"Design","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Didcot, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":116000,"period":"year","method":"role_country_seniority_unknown","sample_n":145},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T15:17:04Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-20T21:19:40Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"We’re supporting an innovative organisation in the search for a Service Designer. Joining a collaborative User-Centred Design team, you’ll help shape early-stage programmes where the challenge is often defining the problem before identifying the right solution. This Midweight Service Designer role would suit someone who enjoys working across disciplines, engaging with stakeholders, and bringing structure to ambiguity. You’ll work on a variety of projects spanning infrastructure, digital ecosystems, communications and emerging technologies, with plenty of opportunity to develop your design practice along the way.\nWhat you’ll be doing\n As a Service Designer, you’ll support the end-to-end design of programmes focused on creating positive impact across the UK’s infrastructure and technology landscape. You’ll conduct research, engage stakeholders, map services and systems, and help teams make sense of complex challenges.\nYou’ll contribute to discovery activities by planning and conducting interviews, synthesising findings, and identifying opportunities that can inform future decision-making. Working closely with senior colleagues, you’ll produce artefacts such as service blueprints, customer journeys, system maps, wireframes and prototypes to bring ideas to life and support discussion.\nA key part of the role is facilitating collaboration between different groups. You’ll work with business stakeholders, researchers, engineers and technical specialists, helping translate needs, constraints and opportunities into actionable outcomes. You’ll design and run workshops, support co-creation sessions, and help move projects from discussion to decision.\nAlongside project work, you’ll contribute to the ongoing development of the design practice, sharing knowledge, refining ways of working and helping embed user-centred thinking across the organisation.\nWhat experience you’ll need to apply\nExperience within Service Design, UX Design, Product Design, Design Research, Design Strategy or a similar field.\nExperience conducting user research and stakeholder engagement activities.\nStrong problem-solving and sense-making skills, with the ability to structure complex information.\nExperience facilitating workshops and collaborative working sessions.\nConfidence creating artefacts such as service blueprints, journeys, prototypes, flows or wireframes.\nAbility to work effectively with stakeholders from different disciplines and backgrounds.\nStrong communication skills and the confidence to build relationships internally and externally.\nCommercial awareness and an understanding of how organisations make decisions.\n\nWhat you’ll get in return for your experience\n You’ll join a mission-led organisation where collaboration, learning and innovation are actively encouraged. Benefits include hybrid working from an Oxfordshire office (two days per week), 28 days’ holiday plus Bank Holidays, up to 10% employer pension contribution, annual bonus, and private healthcare options. You’ll be surrounded by experienced designers and specialists, giving you an excellent environment in which to develop your career.\nWhat’s next?\n If this Service Designer role sounds like your next move, we’d love to hear from you. Please apply with your CV and portfolio for more information about the position.","description_format":"text","description_chars":3304,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T15:24:58Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.535,"p_room":1,"age_days":11,"expected_fill_days":69,"reasons":["conf:4","agency","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/adlib-recruitment-service-designer","json_url":"https://alion.io/job/adlib-recruitment-service-designer.json","meta":{"generated_at":"2026-10-21T00:31:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":812,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2246755},"rest":"https://alion.io/mcp/rest/get_company?id=2246755"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadlib-recruitment-service-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadlib-recruitment-service-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadlib-recruitment-service-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adlib-recruitment-service-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadlib-recruitment-service-designer"}]}