{"id":1521585,"url":"https://alion.io/job/adroit-innovative-solutions-applications-support-administrator","title":"Applications Support Administrator","company":{"id":3800695,"name":"Adroit Innovative Solutions","domain":"adroitinnovative.com","url":"https://alion.io/company/adroit-innovative-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":28000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-30T11:20:05Z","employer_posted_date":null,"last_verified_at":"2026-09-30T11:20:05Z","board_verified":false,"closed_at":null,"days_open":33,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":33},"description":"Role : Applications Support / Application Administrator.\n\nLocation : Chennai.\n\nExp : 5 - 9 Years.\n\nWork Mode : Hybrid.\n\nContract : Contract.\n\nRole Summary : \n\nThis is an Engineering Applications Support / Application Administrator role focused on supporting engineering and PLM tools in a global environment.\n\nThe person will primarily : \n\n- Provide L2/L3 technical support for Aucotec Engineering Base (EB), Siemens EDA/EDM, and PTC Windchill.\n\n- Administer, configure, troubleshoot, upgrade, and maintain these applications.\n\n- Support ECAD and engineering data management processes.\n\n- Manage and troubleshoot integrations between Engineering Base - Windchill and Siemens EDA - Windchill.\n\n- Investigate application/integration problems, perform root-cause analysis (RCA), and implement fixes.\n\n- Work with SQL Server, XPLM Integration Suite, infrastructure, database, and engineering teams.\n\n- Support document management, workflows, lifecycle management, and engineering change/release processes in Windchill.\n\n- Handle incidents, problems, changes, and releases according to ITIL/AMS processes.\n\n- Maintain technical documentation and ensure SLA/KPI compliance.\nSkills\nApplications Support, PLM, PLM System, Windchill, Windchill API, SQL Server, ITIL, SLA, Software Documentation","description_format":"text","description_chars":1285,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T12:00:00Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":0.6,"p_active":0.85,"p_room":0.75,"age_days":32,"expected_fill_days":44,"reasons":["seen:32","velocity","win:late"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/adroit-innovative-solutions-applications-support-administrator","json_url":"https://alion.io/job/adroit-innovative-solutions-applications-support-administrator.json","meta":{"generated_at":"2026-11-03T05:55:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8083,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800695},"rest":"https://alion.io/mcp/rest/get_company?id=3800695"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadroit-innovative-solutions-applications-support-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadroit-innovative-solutions-applications-support-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadroit-innovative-solutions-applications-support-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adroit-innovative-solutions-applications-support-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadroit-innovative-solutions-applications-support-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1521585}},{"tool":"search_jobs","arguments":{"company":"adroitinnovative.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1521585},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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