{"id":2428200,"url":"https://alion.io/job/adt-hyperconverged-infrastructure-analyst","title":"Hyperconverged Infrastructure Analyst","company":{"id":1765638,"name":"ADT","domain":"adt.com","url":"https://alion.io/company/adt-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":100,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":104000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":825},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"Layer 2","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"VLAN","optional":false},{"name":"VMWare","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-07-15T21:46:36Z","employer_posted_date":"2026-07-15","last_verified_at":"2026-10-14T03:40:12Z","board_verified":true,"closed_at":null,"days_open":90,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":90},"description":"Summary:\nThe HCI Platform Analyst is responsible for supporting and operating enterprise hyperconverged infrastructure (HCI) environments across data center and hybrid platforms. This role focuses on day-to-day operations, monitoring, provisioning, and troubleshooting across integrated stacks including compute, storage, and networking.\nThe ideal candidate is a hands-on operator with foundational HCI knowledge who can execute standard procedures, support infrastructure stacks end-to-end, and maintain stable, secure, and performant environments under established engineering standards.\nDuties and Responsibilities:\nSupport day-to-day operations of hyperconverged infrastructure (HCI) stacks, including compute nodes, storage nodes, and integrated networking components.\nAssist with building, deploying, and expanding HCI clusters under guidance of senior engineers.\nInstall, configure, and support hypervisor platforms (VMware ESXi/vCenter preferred) across HCI environments.\nPerform routine system administration tasks including patching, upgrades, monitoring, and lifecycle maintenance of HCI systems.\nExecute code currency and patching activities, ensuring environments remain compliant with vendor and security standards.\nSupport provisioning and management of virtual machines, storage resources, and cluster configurations.\nAssist with management of Layer 2 switching, VLAN configurations, and basic network connectivity within HCI stacks.\nSupport and troubleshoot infrastructure components including compute, storage, and network layers.\nMonitor infrastructure performance (CPU, memory, storage, latency) and escalate issues when thresholds are exceeded.\nAssist with OS installations, system builds, and server provisioning activities.\nSupport license management tracking and validation for infrastructure platforms and software.\nExecute standard migration activities (VM migrations, storage moves, cluster workload balancing) following runbooks.\nCoordinate with vendors for support cases, troubleshooting, and hardware/software issue resolution.\nProvide support for observability and monitoring platforms, ensuring accurate alerting and visibility into system health.\nPerform remote hands activities, including coordination with data center teams for hardware tasks and troubleshooting.\nSupport infrastructure services including DNS, VLANs, VIPs, and load balancing integrations required by application workloads.\nFollow operational runbooks for incident response, change implementation, and maintenance activities.\nTroubleshoot L2-level infrastructure issues and escalate complex problems with clear diagnostics.\nMaintain system documentation, runbooks, and inventory records.\nParticipate in 24x7 on-call rotation, providing after-hours support for infrastructure incidents.\nPerform other duties as assigned.\nSkills and Competencies:\nFoundational knowledge of hyperconverged infrastructure (HCI) concepts (compute + storage + networking stack). \nWorking knowledge of VMware virtualization platforms (ESXi, vCenter). \nBasic understanding of server hardware, compute nodes, and storage integration within HCI environments. \nFamiliarity with Layer 2 networking concepts, including VLANs and basic switching. \nExposure to infrastructure services such as DNS, VIPs, and load balancing. \nUnderstanding of infrastructure lifecycle management (patching, upgrades, firmware updates). \nBasic understanding of infrastructure monitoring and observability tools. \nExposure to automation and scripting (PowerShell, Python, or similar) is a plus. \nStrong troubleshooting and problem-solving skills in a production support environment.\nAbility to follow standard operating procedures and execute tasks with discipline. \nStrong attention to detail and ownership in execution of operational tasks. \nAbility to collaborate across infrastructure, network, and application teams. \nWillingness to learn and grow into deeper infrastructure engineering responsibilities.\nDell VxRails, or HPe dHCI experience.\nMinimum Qualifications:\nBachelor’s degree in Computer Science, Information Technology, or equivalent experience.\n2 to 5+ years of experience in infrastructure operations, system administration, or data center support roles.\nHands-on experience with virtualization platforms (VMware preferred).\nExposure to enterprise infrastructure environments (compute, storage, or networking).\nPreferred Qualifications:\nExposure to hyperconverged infrastructure platforms (Nutanix, VMware vSAN, or similar).\nExperience with server provisioning, OS installation, and lifecycle management.\nFamiliarity with VLANs, DNS, and basic networking concepts.\nExposure to monitoring, observability, or infrastructure tools.\nBasic automation or scripting experience.\nFamiliarity with ITIL processes (incident, change, problem management).\nRequired Licensing or Certifications:\nHPe or Dell/EMC certifications\nCloud certifications\nHCI certifications\nWorking Conditions:\nMay require after-hours, weekend, or off-shift work during incidents, maintenance windows, or critical business events.\nParticipation in a rotating 24x7 on-call support model is required.\nIf applicable, list the travel requirements for the job. \nHybrid work 4:1, 1 day WFH.\nTravel:\nLight travel, 10%","description_format":"text","description_chars":5238,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-10-13T08:14:36Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.216,"p_room":0.28,"age_days":90,"expected_fill_days":17,"reasons":["conf:2","stale_co","win:tail","crowd:junior,brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/adt-hyperconverged-infrastructure-analyst","json_url":"https://alion.io/job/adt-hyperconverged-infrastructure-analyst.json","meta":{"generated_at":"2026-10-14T07:52:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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