{"id":2996234,"url":"https://alion.io/job/adt-relocation-sales-coordinator","title":"Relocation Sales Coordinator","company":{"id":1765638,"name":"ADT","domain":"adt.com","url":"https://alion.io/company/adt-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":55,"ghost_share":0,"stale_share":0.055,"repost_share":0,"time_to_fill_p50_days":104,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":30000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T17:22:18Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-24T16:38:17Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Position Summary:\nAgents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to qualify sales opportunities and schedule sales appointments with our ADT Field employees.\nThis is an entry level role for our Relocation Retention department. The intent of this role is to introduce our new team members to our ADT products, policies, and processes, and to prepare them to promote to the Relocation Inside Sales Representative role. This promotion may take place anywhere from 60-180 days from your start date, depending on readiness.\nAnswer incoming calls from customers and/or ADT employees. \nIdentify the reason for the call through discovery. \nDetermine proper solution for customer, make recommendation, and overcome objections if needed. \nTransfer the call to the appropriate group for handling that ensures the optimum customer experience. \nSchedule appointments where applicable. \nProcess cancellation requests where applicable. \nPerform other duties and related work as assigned. \nExperience:\nCall center experience preferred. \nSales experience preferred. \nRetention experience preferred. \nSkills/Abilities\nBasic knowledge of computer applications. \nExcellent problem solving and communication skills. \nAbility to persuade customer to agree on recommended path and/or overcome customer objections \nAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form \nAbility to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations. \nStrong listening skills used to conduct needs analysis. \nAbility to multi-task while speaking to prospects. \nMust be able to work with confidential information regarding customer accounts and employee files. \nPay and Benefits Disclosure:\nThe starting hourly rate for this position is $15.00 per hour \nWe offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.\nThe anticipated end date for application submission is 10/30/26. The role is scheduled to start 11/23/26.\nIn the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.\nLos Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\nPhiladelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.","description_format":"text","description_chars":3022,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Security Services","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-10-21T11:03:19Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.867,"p_room":0.8,"age_days":32,"expected_fill_days":104,"reasons":["conf:4","velocity","win:early","crowd:junior,brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":30000,"is_top_pay":false},"html_url":"https://alion.io/job/adt-relocation-sales-coordinator","json_url":"https://alion.io/job/adt-relocation-sales-coordinator.json","meta":{"generated_at":"2026-10-24T18:07:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26401,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1765638},"rest":"https://alion.io/mcp/rest/get_company?id=1765638"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadt-relocation-sales-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadt-relocation-sales-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadt-relocation-sales-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/adt-relocation-sales-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadt-relocation-sales-coordinator"}]}