{"id":2948998,"url":"https://alion.io/job/adt-service-technician-9","title":"Service Technician","company":{"id":1765638,"name":"ADT","domain":"adt.com","url":"https://alion.io/company/adt-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":55,"ghost_share":0,"stale_share":0.073,"repost_share":0,"time_to_fill_p50_days":104,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Totowa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":37,"currency":"USD","period":"hour","gross":null,"usd_annual":74000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T16:07:46Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-25T10:53:05Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"What You'll Do:\nThe Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.\nServices fire and carbon monoxide detection, networking, hosted video solutions, and access control.\nFollow and complete required processes of wired/wireless technology and connection procedures. \nTest and validate system signals/communication with central monitoring to properly establish service.\nA customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.\nWhat You'll Need:\nHigh School degree or the equivalent\nValid driver's license\nService experience\nTechnical aptitude\nStrong verbal communication\nCustomer focused and customer driven mindset\nThrive in the face of uncertainty\nThe Perks:\nFull benefits on the 1st of the month after 31 days of employment\nCasual, yet energetic and engaging work environments\nMedical, Dental, Vision, 401(k) with employer matching\nPaid vacation time (We all need to recharge)\nTuition reimbursement, employee referral bonuses\nA culture of coaching, development and career growth opportunities\nPay and Benefits Disclosure:\nThe pay range for this role is $20.41- $37.92 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k)plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays\nADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. 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