Service Technician - Intermediate

About US:

At ADT, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.

What defines success at ADT?

The Residential Installation Technician’s primary functions and responsibilities are to evaluate the customer’s needs, design, install, and educate the customer on the use of their system.

What are your key responsibilities?

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

What are we looking for?

• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus!

What’s in it for you?

• Full benefits on the 1st of the month after 31 days of employment
• Casual, yet energetic and engaging work environments
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Pay and Benefits Disclosure:

The pay range for this role is $18.00- $33.43 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k)plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

About US:

At ADT, we’ve been in the business of helping save lives

for more than 150 years. As the number one smart home security provider serving

residential and business customers, our people are our most important asset.

Headquartered in Boca Raton, FL and at more than 200 locations across North

America, our employees help empower our customers to live more secure and

confident lives. Join our team and help us protect what matters most. For more

information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and

Instagram.

ADT is an innovative, culturally diverse company that

empowers and inspires its employees. A culture where we are encouraged to bring

new ideas to our workplace. As times change, so do we. We drive innovation and

continue to evolve as an organization. Our goals are achieved by initiating

change, enhancing product lines and building strategic partnerships.

What defines success at ADT?

The Residential Installation Technician’s primary functions

and responsibilities are to evaluate the customer’s needs, design, install, and

educate the customer on the use of their system.

What are your key responsibilities?

• Work

  with the customer to determine optimal system and equipment to meet their

  needs.

• Install

  and test the operations of all equipment to ensure proper functionality

  and signal reception required to establish service.

• Evaluate

  the information provided and work with the customer to provide the best

  possible solution for their location.

• Identify

  opportunities to improve the use and functionality of the customers system

  and provide those recommendations.

• Pursue

  safety practices to safeguard against injury and damage to property.

• Assure

  against loss of unused materials, ladders, and tools on a job site or

  office location.

• Collect

  all debris, patch any holes, and clean the site, leaving it as nice or in

  better condition than when started.

• And

  any other duties needed to help drive our vision, fulfill our mission and

  abide by our organization’s values.

• You

  will work in a dynamic, collaborative environment, working closely with

  customers and coworkers.

• This

  role involves providing solutions by visiting customers at their homes or

  businesses.

What are we looking for?

• Customer

  focused and customer driven mindset

• Technical

  aptitude

• Strong

  verbal communication

• Thrive

  in the face of uncertainty

• Valid

  driver's license

• High

  School degree or the equivalent

• Electronic

  Trade School training is a plus!

What’s in it for you?

• Full

  benefits on the 1st of the month after 31 days of employment

• Casual,

  yet energetic and engaging work environments

• Medical,

  Dental, Vision, 401(k) with employer matching

• Paid

  vacation time (We all need to recharge)

• Tuition

  reimbursement, employee referral bonuses

• A

  culture of coaching, development and career growth opportunities

Los

Angeles Applicants: Qualified applications with arrest or conviction records

will be considered for employment in accordance with the Los Angeles County

Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted

during the employment process. Any information will be reviewed through an

individualized assessment in accordance with the Philadelphia Fair Criminal

Record Screening Standards Ordinance.