{"id":3886114,"url":"https://alion.io/job/adtaxi-account-manager","title":"Account Manager","company":{"id":1837353,"name":"Adtaxi","domain":"adtaxi.com","url":"https://alion.io/company/adtaxi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Denver, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":55000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Ads","optional":false},{"name":"Google Sheets","optional":false},{"name":"Meta Ads","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-06T19:41:08Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T23:39:17Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Summary:\nThe Account Manager (AM) manages the day-to-day client relationship from onboarding through upsells and renewals, serving as the primary point of contact and strategic partner throughout the campaign lifecycle. AMs ensure consistent communication, accurate deliverables, and a seamless experience-working cross-functionally to keep projects on track, surface risks early, and maintain client confidence and revenue.\nThis role is responsible for client satisfaction, retention, upsells, and operational excellence, ensuring that all communication, timelines, and deliverables meet Adtaxi standards.\nAlthough this is a remote position, candidates must reside in CO, FL, MA, MN, OH, PA, or TX.\nWhat you will do:\nServe as the client's main point of contact, leading all internal and external communication and meetings, and ensuring timely follow-through on all action items\nRetain and grow revenue by consistently demonstrating preparedness, accuracy, a proactive mindset, and superior customer service\nMaintain a clear communication cadence, monitor client sentiment, and proactively surface potential retention risks\nPrepare for onboarding by reviewing client documentation (briefs, IOs, goals, budgets, timelines) and setting up necessary internal assets (tasks, timelines, folders, notes)\nLead and coordinate all internal and external onboarding calls, clearly defining expectations and responsibilities\nEnsure a smooth kickoff by coordinating with all relevant teams (Strategists, Sales, Creative, Operations) and delivering essential assets (packets, recap emails, timelines, and launch confirmations)\nManage all client communication, including regular email and meeting cadences, documenting all interactions, and maintaining organized client folders and project documentation\nEnsure the quality of client-facing outputs by preparing meeting agendas, reviewing Account Reviews internally, and proofing all documents for clarity and accuracy before delivery\nServe as the central communication point (client to Strategist to Operations) and ensure the Strategist is equipped with clear tasks and accurate notes for execution\nProactively manage campaign health by monitoring weekly pacing, flagging risks (under-delivery, tracking issues, inventory), and tracking all approvals and dependencies\nContinually improve professional skills, including product knowledge, communication, documentation, and leadership\nDemonstrate ownership, accountability, and strong problem-solving by attending training and participating in discussions/audits\nWhat you will bring:\nExceptional communication skills-professional, concise, and a client-first tone\nStrong organizational ability with rigorous attention to detail\nAbility to manage timelines, dependencies, and multiple ongoing projects\nProactive problem-solver with strong judgment and the ability to flag risks early\nSkilled at managing cross-functional workflows and ensuring accountability\nAdvanced knowledge of digital advertising concepts and campaign structures (Programmatic, Search, Social) and digital advertising platforms (Programmatic, Google Ads, Meta Ads, etc.)\nComfortable working and presenting in a high-pressure sales environment\nHigh emotional intelligence-maintains trust, calm, and credibility in every interaction\nExperience leading client communication, meetings, and project flow\nPrior use of CRMs (Salesforce), reporting dashboards, and task/project management tools\nProficiency in Google Analytics and Google Ads\nFamiliarity with G Suite & Microsoft Suite-Google Sheets, Excel, Docs, and standard digital reporting tools\n2-4 years of account management experience in the digital marketing industry\nBachelor’s degree or equivalent experience required\nBenefits and Compensation:\nThe salary range is $55,000 - $60,000 + potential quarterly bonus (OTE $65,000 - $70,000). Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information: www.mymedianewsgroup.com\nWho we are:\nWe are all about our people. Adtaxi is a client-centric digital agency that brings passion, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, we help customers solve complex marketing challenges with custom, performance-driven solutions. Our people truly do make the place. It's because of our amazing teams that we continue to push forward together. We have a rich history with a strong foundation that has enabled us to take risks, innovate, and grow. Our vision is to be the most trusted and innovative digital partner transforming the way businesses connect with customers. Learn more at www.adtaxi.com.\n“4x Built In Best Places to Work Winner - 2023-2026”\nEEO Statement:\nWe are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.\nHow To Apply:\nPlease submit an online application along with your resume for this position here\nClosing Date:\nContinuous recruitment until the position is filled\nConditions of Employment:\nA full pre-employment background check will be conducted as part of the selection process. 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