Sr. Director Engineering - Subscriber Solutions

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Job Description:

The Subscriber Solutions engineering director is a leadership and decision-making role that demands overarching responsibility for a multi-team engineering department responsible for software development, technology research, testing, and related engineering services in areas including RG/AP with WiFi mesh, enterprise routers and switches, and VoIP gateways. This role requires applying strong communication skills based on a mix of dynamic technical and business inputs. The product lines in scope are part of a larger solution, Intellifi, which integrates cloud-based network management systems with end-user wired or wireless networks to meet the needs of both end-users and service providers. This requires collaboration with the Software Platform Product Unit (PU) to ensure the best solutions and alignment are achieved.

Key Responsibilities:

• Establish a vision based on multiple business and technical inputs, including organizational and product unit (PU)- level strategy, customer requirements, and technology requirements, to inform ongoing planning and enable the engineering teams to execute deliverables.
• Collaborate with PU leadership, product management, sales, operations, and other stakeholders to maintain alignment with scope, priority, and scheduling options
• Ensuring the appropriate management and key roles structure are in place
• Understand and support team & individual needs, which may include financial budget, capex expenditures, tools, and workforce size
• Facilitate technical and design discussions with various groups of architects and senior developers to help drive the best solutions and ideas forward
• Help identify and bridge gaps within the ART, PU, or across company departments
• Establish and maintain relationships with our key external partners to negotiate the best technical, commercial, and scheduling terms
• Establish and maintain yearly and quarterly departmental budgets
• Provide product management & PU leadership with high-level feasibility and tradeoff assessments
• Manage the correct mix of engineering velocity across key investment areas
• Staying informed with related new and emerging technologies
• Ensure the system is applying best practices to meet solution quality and security requirements
• Engineering arm for the ART business owner team
• Shield the engineering organization from external noise and distraction

Requirements:

• Former engineering management experience
• Knowledge & experience with embedded system development/integration & related software architecture design
• Knowledge & experience with all the key data and telecommunications building blocks (equipment, protocols, management, physical technologies, etc.) required for the residential user, IT administrator, and service provider to establish and maintain public or private internet service
• Critical thinking skills and the ability to work well under pressure
• Good communication skills