{"id":3417107,"url":"https://alion.io/job/advanced-input-systems-service-technician-warehouse-associate","title":"Service Technician - Warehouse Associate","company":{"id":669499,"name":"Advanced Input Systems","domain":"advancedinput.com","url":"https://alion.io/company/advancedinput","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T19:47:40Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-09T22:04:28Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Gamesman\nGamesman designs and manufactures the parts players touch on casino slot machines: push buttons, dynamic (display) buttons, stepper reels, toppers, LED lighting, tower lights, custom PCBs and connectors. Gamesman is part of the 1HMX family of companies.\nPosition Summary\nThe Service Technician - Warehouse Associate spends roughly 80% of their time supporting the repair team on returned printed circuit boards (PCBs) and button assemblies, under the direction of a technician or engineer. The other 20% of the role is warehouse work: receiving, stocking, picking, packing and shipping buttons, reels, LED components and assemblies at Gamesman’s Las Vegas location.\nThis role suits someone who likes hands-on work, pays close attention to detail, and wants to build electronics repair skills on the job.\nKey Responsibilities\nService and Repair (80% of the Role)\nReceive customer RMA items, verify them against paperwork, and inspect returned PCBs, button assemblies and LED boards.\nTroubleshoot complex electronic and mechanical faults using schematics, assembly drawings, Specification Sheets and BOMs.\nRepair RMAs to 'as new' condition, including soldering and component replacement to IPC workmanship standards.\nAssemble, modify, rework and inspect units following verbal and written instructions.\nRun diagnostics and functional tests using test equipment, fixtures and tools.\nDocument repair details, parts used and failure trends in Intelex and the ERP system.\nWork with minimal supervision and partner with the department Lead to meet repair deadlines.\nConduct complex troubleshooting and preventive maintenance on various machines and equipment within the department.\nCollaborate with Quality on product issues, recommend process improvements, and train new employees.\nFollow ESD precautions when handling electronic assemblies.\nWarehouse and Logistics (20% of the Role)\nVerify inbound shipments, including freight from the Shenzhen factory and UK headquarters, against purchase orders.\nPick, pack and ship orders to OEM customers and distributors using ESD-safe packaging.\nPrepare shipping documents and coordinate pickups with freight carriers and parcel services.\nProcess ERP inventory transactions and perform cycle counts.\nSafely load and unload vehicles and keep the warehouse clean, organized and safe.\nRequired Qualifications\nHigh school diploma or GED.\nProven experience in service and repair of electronic and mechanical assemblies, including PCB soldering and rework.\nAbility to read Specification Sheets, BOMs, schematics and assembly drawings.\nStrong troubleshooting skills and experience using test equipment and tools.\nKnowledge of the service and repair lifecycle, including handling RMAs and returning items to working conditions.\nUnderstanding of shipping and receiving processes, including order printing, packing, and deliveries.\nAbility to work with minimal supervision, manage multiple deadlines, and train new employees.\nStrong organization, documentation and communication skills, with close attention to detail and quality.\nPreferred Qualifications\nPrevious service technician experience with electronic systems or complex machinery.\nIPC-A-610 or J-STD-001 training or certification.\nExperience with slot machines or gaming equipment.\nExperience with Intelex and an ERP system such as SyteLine.\nForklift certification.\nPhysical Requirements and Work Environment\nLift and carry up to 50 lbs; stand, bend and reach for extended periods.\nPerform close, detailed bench work requiring manual dexterity, magnification and color recognition.\nWork in a warehouse and electronics bench environment; wear required PPE and ESD protection.\nStandard weekday day shift, with occasional overtime during peak periods.\nGamesman is an equal opportunity employer. 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