{"id":1599091,"url":"https://alion.io/job/advania-citrix-engineer","title":"Citrix Engineer","company":{"id":2082688,"name":"Advania","domain":"advania.co.uk","url":"https://alion.io/company/advania-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":27000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Azure","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-09-03T09:31:18Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-01T18:53:26Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Citrix Engineer\nPosition Overview\nWe are looking for a Citrix Engineer to join our team in Cape Town. This role would suit a candidate with an IT support background who has had practical professional experience of working with Citrix troubleshooting and administration.\nSalary & Benefits\nWe will offer a competitive base salary for this role; please let us know on the application form what you are seeking.\nClick here for the list of benefits.\nHybrid working\nWe recognise the benefits that remote and flexible working brings.\nWe operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.\nResponsibilities\nAs a Citrix Engineer, you will be responsible for the day-to-day support, maintenance, monitoring, and improvement of Citrix services Your role will progress incidents, service requests, standard changes, and operational activities in line with customer expectations.\nYou will have the opportunity to provide hands-on support across:\nCitrix Virtual Apps and Desktops\n\nCitrix Cloud\n\nWorkspace\n\nStoreFront\n\nDelivery Controllers\n\nVDAs\n\nCitrix Director/Monitor\n\nProfile Management\n\nWorkspace Environment Management\n\nMachine Creation Services or Provisioning Services\n\nAssociated NetScaler/Citrix Gateway components\n\nYou will work within defined support boundaries, owning assigned work through to resolution or appropriate escalation.\nQualifications & Experience\nThe ideal candidate for this role will have:\n2-4 years of experience in infrastructure, end-user computing, VDI, application virtualisation, or a related support role, including practical exposure to Citrix administration and troubleshooting.\n\nWorking knowledge of Citrix Virtual Apps and Desktops and/or Citrix Cloud, including Workspace, StoreFront, Delivery Controllers, VDAs, Citrix Director/Monitor, policies, sessions, applications, and desktop delivery.\n\nPractical experience investigating common Citrix issues such as launch failures, disconnected or stuck sessions, profile faults, printing issues, application availability, logon delays, and general user experience incidents.\n\nAwareness of Citrix image and provisioning concepts, including Machine Creation Services and/or Provisioning Services, master or gold images, testing, rollout, rollback, and maintenance windows.\n\nBasic to intermediate knowledge of NetScaler/Citrix Gateway, including secure remote access, authentication, certificates, load balancing, session policies, and when to escalate complex configuration or availability issues.\n\nUnderstanding of Citrix Profile Management and FSLogix, with the ability to investigate common profile, container, permissions, capacity, and logon issues using documented procedures.\n\nAwareness of Citrix licensing, licence allocation and usage monitoring, and the ability to identify and escalate licence-related risks.\n\nAwareness of Citrix App Layering is desirable where used within supported customer environments.\n\nGood supporting knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, certificates, file services, printing, Entra ID, Azure infrastructure, networking, storage, monitoring, and endpoint management.\n\nAbout Us:\nWe are the tech company with people at heart.\nAt Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.\nOur Selection Process:\nWe are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.\nPlease do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.\nAs part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.\n#LI-Hybrid","description_format":"text","description_chars":4478,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Information Technology"],"lifecycle":[{"event":"open","at":"2026-10-01T18:53:26Z"}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.609,"p_room":0.55,"age_days":28,"expected_fill_days":20,"reasons":["conf:6","win:tail","comp:junior"],"computed_at":"2026-10-02T01:51:46Z"},"pay":null,"html_url":"https://alion.io/job/advania-citrix-engineer","json_url":"https://alion.io/job/advania-citrix-engineer.json","meta":{"generated_at":"2026-10-02T01:51:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2401,"day_limit":5000,"remaining_today":2599,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}