{"id":3173093,"url":"https://alion.io/job/advania-junior-infrastructure-engineer","title":"Junior Infrastructure Engineer","company":{"id":2082688,"name":"Advania","domain":"advania.co.uk","url":"https://alion.io/company/advania-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-28T05:59:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":45000,"currency":"GBP","period":"year","gross":null,"usd_annual":60192},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"Azure","optional":true},{"name":"FortiGate","optional":true},{"name":"Linux","optional":true},{"name":"PowerShell","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-10-23T14:48:48Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T01:59:08Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Role Overview\nWe are looking for a Junior Infrastructure Engineer to join our MSP Cloudlab team in London, UK on a full-time basis.\nMSP Cloudlab is our specialist managed services team focused on the delivery, support and continuous improvement of customer infrastructure and private cloud environments.\nThis is an excellent opportunity for someone at the early stages of their infrastructure career who wants to build hands-on experience across enterprise virtualisation, backup, storage, networking, operating systems and security technologies. In this role, you will support the operation, maintenance, troubleshooting and improvement of customer infrastructure and private cloud platforms.\nReporting to the Cloudlab CTO, you will act as a first-line technical owner for escalated infrastructure requests, while working closely with senior engineers to develop your technical capability. This role is ideal for someone who is technically curious, organised, customer-focused and eager to grow through practical experience, mentoring and certifications.\nSalary & Benefits\nThe budgeted salary for this role is between £40,000 - £45,000\nClick here for the list of benefits.\nResponsibilities\nAssist with the day-to-day administration and monitoring of customer virtual infrastructure and private cloud environments.\n\nSupport the administration of IaaS backup services, including monitoring backup jobs, investigating failures and assisting with restore requests and media management where required.\n\nAct as an initial point of contact for requests escalated to the infrastructure team, helping to diagnose issues, document work completed and escalate appropriately.\n\nAssist with planned maintenance and upgrades across VMware, storage, backup and networking platforms, ensuring all work follows approved change controls and implementation plans.\n\nReview infrastructure alerts and maintain accurate technical documentation, support records, knowledge articles and operating procedures.\n\nMaintain up-to-date infrastructure asset, warranty and maintenance renewal information.\n\nProvide support for infrastructure projects, migrations, deployments and service improvement initiatives under the guidance of senior engineers.\n\nAttend data centres or customer sites when required to carry out approved installation, maintenance or troubleshooting tasks.\n\nDevelop technical knowledge through structured learning, mentoring, practical experience and relevant vendor certifications.\n\nWork collaboratively with colleagues across infrastructure, cloud, service desk, networking, security and project teams.\n\nCommunicate clearly and professionally with customers, suppliers and internal stakeholders, ensuring they are kept informed of progress.\n\nIdentify and raise risks, recurring issues and service improvement opportunities with senior engineers.\n\nQualifications and Experience\nFoundational knowledge of IT infrastructure, including servers, storage, IP addressing, TCP/IP and networking principles.\n\nPractical exposure to VMware virtualisation; relevant training or progress toward a VMware certification would be desirable.\n\nKnowledge of Veeam backup and recovery solutions, with exposure to Cloud Connect considered an advantage.\n\nWorking knowledge of Windows Server and familiarity with Linux operating systems.\n\nAwareness of firewall technologies and configuration; experience with Fortinet or FortiGate is desirable.\n\nBasic PowerShell scripting skills, or a strong willingness to develop automation capability.\n\nPrevious experience in an IT support, service desk, infrastructure or technical lab environment would be beneficial.\n\nStrong troubleshooting ability, attention to detail and the ability to follow documented processes and change controls.\n\nClear written and verbal communication skills, with confidence engaging professionally by email, phone and in person.\n\nA proactive, organised and customer-focused approach, with a can-do attitude and commitment to accurate delivery.\n\nWillingness to travel to data centres or customer sites when required.\n\nAbout Us:\nWe are the tech company with people at heart.\nAt Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.\nOur Selection Process:\nWe are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.\nPlease do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.\nAs part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. 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