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Salary
$48k – $107k per year (Estimated)
Location
In office (United States)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
AdventHealth is a prominent non-profit, faith-based healthcare system operating a vast network of hospitals, physician practices, and urgent care centers across the United States. Headquartered in Altamonte Springs, Florida, the organization integrates advanced medical technology and whole-person clinical care to serve millions of patients annually. Grounded in its Seventh-day Adventist heritage, it focuses on promoting physical, mental, and spiritual wellness through comprehensive medical research, specialized treatment programs, and community health initiatives.

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

  • Paid Time Off from Day One

  • 403-B Retirement Plan

  • 4 Weeks 100% Paid Parental Leave

  • Career Development

  • Whole Person Well-being Resources

  • Mental Health Resources and Support

  • Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

480 W Central Pkwy

City:

Altamonte Springs

State:

Florida

Postal Code:

32714

Job Description:

Schedule: Full Time Days

Hours: 9am-5:30pm

Location: Altamonte Springs FL

  • Answers phone promptly, courteously, and professionally, screens and transfers calls to appropriate personnel, and relays messages to staff as needed.

  • Ensures timely processing, tracking, and logging of Plans of Treatment, Face to Face documents, Physicians orders, and other documentation requiring signatures.

  • Monitors incoming faxes and distributes them to appropriate personnel, and faxes documents to physicians and other providers for field staff as requested.

  • Calls laboratory to request patient lab reports for field staff as requested.

  • Participates in Performance Improvement activities as appropriate to departmental needs.

  • Completes related tasks as assigned by Department Manager or Department Director.

  • Manages timekeeping for department to include submitting bonus and travel expenses.

  • Runs various reports to monitor outstanding Plans of Treatment and orders daily, ensuring all items are followed up on, obtained back signed, checked in, and scanned to EMR promptly.

  • Processes all discharge and transfer summaries daily.

  • Provides medical records upon request to MD office or sends chart requests to CIOX for processing.

  • Demonstrates computer skills and knowledge and maintenance of office equipment.

  • Maintains and orders medical and office supplies monthly and as needed, rotating stock to prevent waste.

  • Performs other duties as assigned.

Knowledge, Skills, and Abilities:

  • Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]

  • Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software [Required]

  • Effective time management and organizational skills [Required]

  • Ability to display professional interactions with all levels of internal and external customers [Required]

  • Effectively able to problem solve in complex situations [Required]

  • Knowledge of electronic medical record (EMR) systems [Required]

  • Ability to complete AdventHealth Home Care Orientation and Training, as necessary [Required]

  • Demonstrates computer skills and knowledge and maintenance of office equipment. [Required]

Education:

  • High School Grad or Equiv [Required]

  • Associate [Preferred]

Field of Study:

  • N/A

Work Experience:

  • 2+ years medical background [Required]

  • 5+ years of experience in related field [Preferred]

Additional Information:

  • N/A

Licenses and Certifications:

  • N/A

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$18.87 - $30.19

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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