{"id":1273914,"url":"https://alion.io/job/adventus-it-support-engineer-2","title":"IT Support Engineer","company":{"id":3802279,"name":"Adventus","domain":"adventus.com","url":"https://alion.io/company/adventus-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":57},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-17T07:32:01Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-09-26T08:34:57Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.\nWe help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra-competitive marketplace.\nWith our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.\nJob Responsibilities\nProvide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems\n\nDeployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)\n\nWindows OS, AD, Office 365, Intune configuration and administration, patching & file server management\n\nMaintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs\n\nIT asset management and other adhoc duties as assigned\n\nKnowledge of ITSM or ITIL will be an added advantage\n\nJob Requirements\nGood knowledge of Windows OS, AD, Office 365,Intune and SharePoint\n\n2-3 years of relevant working experience, preferably from SI environment\n\nStrong problem solving skills and positive attitude\n\nGood coordination and communication skills with internal and external customers\n\nAble to work independently with minimum supervision\n\nExcellent customer management skills\n\nEntry level candidates are welcomed to apply","description_format":"text","description_chars":1569,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Coworking & Shared Office"],"lifecycle":[{"event":"open","at":"2026-09-26T00:55:03Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.723,"p_room":0.75,"age_days":10,"expected_fill_days":15,"reasons":["conf:45","velocity","win:late","comp:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/adventus-it-support-engineer-2","json_url":"https://alion.io/job/adventus-it-support-engineer-2.json","meta":{"generated_at":"2026-09-29T02:19:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1981,"day_limit":5000,"remaining_today":3019,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}