{"id":2427574,"url":"https://alion.io/job/advisory-key-sla-coordinator","title":"SLA Coordinator","company":{"id":4428078,"name":"Advisory Key","domain":"advisorykey.com","url":"https://alion.io/company/advisory-key","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Luxembourg City, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":77000,"period":"year","method":null,"sample_n":11631},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-13T08:05:53Z","employer_posted_date":null,"last_verified_at":"2026-10-13T08:05:53Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Nous recherchons un profil expérimenté SLA Coordinator / IT Governance pour une mission à forte priorité dans le secteur bancaire et financier.\n\nMissions principales\n\nGérer et prioriser l'inventaire des activités / arrangements, avec une matrice de priorisation basée sur les risques\n\nRéaliser les gap analysis et identifier les contrôles manquants, les causes racines et les impacts compliance\n\nPiloter la planification et l'exécution des remédiations : actions, responsables, échéances, ressources et suivi\n\nCoordonner la collecte, validation et archivage des preuves\n\nAssurer le suivi de l'avancement et préparer les reportings hebdomadaires\n\nMaintenir des dashboards Excel / Power BI permettant de suivre les taux de remédiation\n\nPréparer le dossier final de clôture et de handover : analyse des gaps, synthèse des remédiations, preuves, documentation et lessons learned\n\nCoordonner les différents stakeholders Business / IT\n\nOrganiser le workshop final de handover et de knowledge transfer\n\nCompétences recherchées\n\nSolides compétences en coordination et gestion des parties prenantes\n\nTrès bonnes capacités d'analyse, d'organisation et de suivi\n\nExpérience en remédiation, contrôle, risques et compliance\n\nExcellentes capacités de documentation et communication\n\nMaîtrise d'Excel et/ou Power BI\n\nCapacité à piloter plusieurs actions et interlocuteurs jusqu'à leur clôture","description_format":"text","description_chars":1377,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T08:05:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["seen:0","win:early"],"computed_at":"2026-10-14T00:45:26Z"},"pay":null,"html_url":"https://alion.io/job/advisory-key-sla-coordinator","json_url":"https://alion.io/job/advisory-key-sla-coordinator.json","meta":{"generated_at":"2026-10-14T00:45:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1026,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4428078},"rest":"https://alion.io/mcp/rest/get_company?id=4428078"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fadvisory-key-sla-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fadvisory-key-sla-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fadvisory-key-sla-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/advisory-key-sla-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fadvisory-key-sla-coordinator"}]}