{"id":4060991,"url":"https://alion.io/job/aecom-operations-manager-2","title":"Operations Manager","company":{"id":3394,"name":"AECOM","domain":"aecom.com","url":"https://alion.io/company/aecom","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":74,"open_postings":743,"ghost_share":0.02,"stale_share":0.973,"repost_share":0.02,"time_to_fill_p50_days":35,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ahmedabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-11T07:22:41Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T08:36:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Work with Us. Change the World.\nAt AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.\nThere has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.\nWe're one global team driven by our common purpose to deliver a better world. Join us.\n Reporting To\nOperations Director (India)\nRole Purpose\nThe Operations Lead will establish, lead, and manage the Gujarat operations of AECOM, supporting the delivery of large-scale Program Management Consultancy (PMC) assignments. The role will act as the senior representative of AECOM in Gujarat, ensuring effective office setup and administration, client engagement, health, safety and ethics compliance, staff management, and operational excellence across all projects.\nThe successful candidate will be responsible for creating a high-performing, compliant, and client-focused regional operation capable of supporting significant PMC mandates.\nKey Responsibilities\n1. Office Establishment & Regional Operations\nLead the establishment of AECOM operations in Gujarat, including office setup, statutory registrations, vendor onboarding, facilities management, and local service agreements.\nDevelop and implement operational policies, processes, and governance structures aligned with company standards.\nManage office administration, workplace services, logistics, IT coordination, and business support functions.\nEnsure business continuity and operational readiness across all Gujarat projects.\nMaintain relationships with local authorities, statutory bodies, landlords, and service providers.\n2. Client & Stakeholder Management\nAct as one of the primary interfaces for clients, project stakeholders, and local authorities.\nSupport Project Directors and Program Directors in maintaining strong client relationships.\nAttend internal governance reviews, and client interactions.\nAnticipate and resolve operational issues affecting project delivery or client satisfaction.\nMaintain a high level of responsiveness and professionalism in all client engagements.\n3. Health, Safety & Environment (HSSE)\nLead implementation of company HSE standards across Gujarat operations and project offices.\nPromote a strong safety culture throughout the organization.\nEnsure compliance with local regulations, client requirements, and corporate HSSE procedures.\nCoordinate incident reporting, investigations, and corrective actions.\nSupport project teams in managing contractor and consultant HSE compliance.\nWork with the AECOM Global teams to create a strong SHE culture in the region.\n4. Ethics, Compliance & Corporate Governance\nServe as the regional focal point for ethics, integrity, compliance, and governance matters.\nEnsure adherence to company Code of Conduct, Anti-Bribery & Corruption policies, and client compliance requirements.\nSupport audits and compliance reviews.\nEnsure proper documentation, approvals, and record management.\nEscalate compliance concerns and manage mitigation actions.\n5. People Leadership\nRecruit, onboard, and support project and operational staff in Gujarat.\nBuild a high-performance culture emphasizing safety, collaboration, accountability, and client service.\nProvide leadership and guidance to administrative and operational teams.\nManage employee relations and support HR processes locally.\nDrive employee engagement and retention initiatives.\n6. Commercial & Financial Support\nSupport budgeting and forecasting activities for Gujarat operations.\nMonitor regional operational costs and ensure effective cost control.\nReview vendor contracts, service agreements, and invoices.\nEnsure appropriate procurement and financial governance procedures are followed.\nSupport commercial management of project mobilization and operational requirements.\n7. Project Mobilization & Delivery Support\nLead mobilization of new projects within Gujarat.\nEnsure project teams have the necessary infrastructure, resources, and support services.\nCoordinate deployment of staff, workspace, equipment, and suppliers.\nProvide operational support during project start-up, execution, and close-out phases.\nMonitor operational risks and implement mitigation strategies.\nKey Performance Indicators (KPIs)\nSuccessful establishment and operational readiness of Gujarat office(s).\nClient satisfaction and stakeholder feedback.\nHSE performance and compliance metrics.\nZero ethics/compliance breaches.\nEmployee retention and engagement levels.\nOperational cost performance against budget.\nTimely project mobilization and support.\nVendor and facilities management effectiveness.\nEducation\nBachelor's Degree in Engineering, Construction Management, Business Administration, or related discipline.\nMBA or postgraduate qualification will be an added advantage.\nExperience\n10+ years of experience within engineering consultancy, project management consultancy (PMC), infrastructure consulting, or construction management environments.\nProven experience establishing and managing regional or project offices.\nStrong background in client-facing operational leadership roles.\nExperience supporting large infrastructure, industrial, transportation, urban development, or capital projects.\nDemonstrated experience managing multidisciplinary teams.\nExperience working with government and private sector clients in India.\nEssential Competencies\nLeadership\nStrong people management and team leadership skills.\nAbility to influence senior stakeholders.\nHigh level of accountability and ownership.\nClient Management\nStrong relationship-building capability.\nExcellent communication and negotiation skills.\nExecutive presence and credibility.\nOperational Excellence\nProcess-oriented with strong organizational capability.\nEffective problem-solving and decision-making skills.\nAbility to manage multiple priorities simultaneously.\nCompliance & Governance\nStrong understanding of HSE, ethics, risk, and corporate governance.\nExperience implementing and managing operational controls.\nPersonal Attributes\nEntrepreneurial mindset with the ability to build operations from the ground up.\nHands-on, practical, and proactive.\nHigh integrity and professional standards.\nResilient and capable of operating in a dynamic project environment.\nStrong cultural awareness and stakeholder management skills.\n At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.\nAbout AECOM\nAECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.\nAECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.\nWhat makes AECOM a great place to work\nYou will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.\nAs an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. 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