{"id":2988414,"url":"https://alion.io/job/aecon-jr-specialist-it-operations-2","title":"Jr. Specialist, IT Operations","company":{"id":2065254,"name":"Aecon","domain":"aecon.com","url":"https://alion.io/company/aecon-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":65000,"currency":"CAD","period":"year","gross":null,"usd_annual":46287},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-03T02:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-22T23:48:19Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Come Build Your Career at Aecon!\nAecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions segment.\nSafety Always is not only our #1 core value - it is the standard that anchors our culture. We believe the most ambitious projects deserve the most committed people. At Aecon, you won’t just build your career - you’ll help build what matters to enable future generations to thrive.\nAt Aecon, you can count on:\nSafety Always. Our number one core value. The safety of our people, projects, partners, and stakeholders is our priority focus - today and always.\nIntegrity. We lead by example, with humility and courage.\nAccountability. We’re passionate about delivering on our commitments.\nInclusion. We provide opportunities where people feel valued, supported, and empowered to contribute fully.\nWe deliver infrastructure with purpose, and our people are at the heart of everything we do. Aecon employees are incredibly proud to build some of the most impactful infrastructure of this generation - we call it Aecon Proud.\nAt Aecon we:\nEnsure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.\nAre intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership Programs.\nAre committed to creating work environments focused on mutual respect, teamwork, collaboration, and new ideas, through meaningful initiatives, training, partnerships with Veteran groups, our Aecon Women in Trades and diversity programs, as well as our Employee Resource Groups (ERGs), to ensure we are building with top talent and harnessing our collective strengths within every aspect of our culture.\nOperate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.\nOur success is built on the passion, expertise, and dedication of our people. Together, we embrace strong execution, innovation, and continuous improvement - values that come to life through the unique talents and collaborative spirit of every team member. If you’re inspired to make a difference through future-building projects, join our best-in-class team.\nWhat is the Opportunity?\nReporting to the Manager, IT Operations, the IT Operations Specialist is responsible for day-to-day operational IT support, requests and project setup support for all corporate and branch offices, job sites, networks.\nWhat You’ll Do Here:\nSupport corporate, key branch offices and job sites as assigned\nProvide remote and in person IT support to all end users as needed day-to-day\nSetup and deployment of equipment, making CMDB updates as necessary\nDesign and manage job site setups, engaging other internal teams and vendors as necessary\nCreating and managing diagrams for cabling and workstation requirements, meeting room equipment etc\nManage office support and job sites throughout their entire lifecycle - from site mobilization to site demobilization\nOversee proper reclaim and decommissioning of IT equipment\nSupporting Aecon’s joint venture projects as necessary\nWork with strategic Sourcing and procurement teams to source effective and affordable equipment for sites\nParticipate in the creation of estimates for all new project job sites\nFollow and support Aecon’s IT policies, procedures and guidelines\nWhat You Bring to the Team:\nDegree or diploma related to Information Services or equivalent work experience\nDemonstrable experience with and training on multiple technologies including (but not limited to) HP, Cisco, Juniper, Lenovo and Apple hardware and software\nFamiliarity with ITIL is considered an asset\nStrong knowledge of Windows 11 and Microsoft products including 365 suite, Teams Windows App, Intune\nExperience with setup, deployment and support/management of large printer fleets\nExperience with setup, deployment and support of meeting room/video conference technology\nExperience with Incident Management, Problem Management, Knowledge Management, Change Management and Service Level Management and ITSM tools (BMC)\nAbility to clearly communicate technical concepts to non-technical people\nExcellent customer service skills\nTechnical knowledge in computer hardware and software configuration\nMultitasking skills to work in a fast-paced environment\nAbility to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures\nReason for vacancy: New\nThe expected pay range for this role is$60,000 - $65,000 per year\nIndividual pay is determined based on several factors, including work location, education, experience, unique skills and job conditions. Other considerations may include certifications, specialized training, and the complexity or scope of the role.\nAecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.\nWe are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process.\nAs part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon’s AI Usage Policy. All final decisions are made by qualified Aecon team members.","description_format":"text","description_chars":6197,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transport Infrastructure","Construction"],"lifecycle":[{"event":"open","at":"2026-10-21T09:07:07Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.846,"p_room":0.75,"age_days":19,"expected_fill_days":24,"reasons":["conf:0","wave","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":46287,"is_top_pay":false},"html_url":"https://alion.io/job/aecon-jr-specialist-it-operations-2","json_url":"https://alion.io/job/aecon-jr-specialist-it-operations-2.json","meta":{"generated_at":"2026-10-23T01:03:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1779,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2065254},"rest":"https://alion.io/mcp/rest/get_company?id=2065254"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faecon-jr-specialist-it-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faecon-jr-specialist-it-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faecon-jr-specialist-it-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aecon-jr-specialist-it-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faecon-jr-specialist-it-operations-2"}]}