{"id":308976,"url":"https://alion.io/job/aeo-inc-unsubscribed-assistant-general-manager","title":"Unsubscribed - Assistant General Manager","company":{"id":96774,"name":"American Eagle Outfitters","domain":"aeo-inc.com","url":"https://alion.io/company/aeo-inc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":80,"open_postings":442,"ghost_share":0,"stale_share":0.79,"repost_share":0.002,"time_to_fill_p50_days":55,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["East Hampton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":140000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2117},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-06-26T00:00:00Z","employer_posted_date":"2025-06-26","last_verified_at":"2026-11-12T15:09:38Z","board_verified":true,"closed_at":null,"days_open":504,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":504},"description":"ABOUT US:\nUnsubscribed is a new & very exciting women’s lifestyle brand rooted in three core values: socially conscious/ethically produced, honest/authentic and wellness/slowing down; we are about taking care of ourselves & taking care of the world. We are committed to a more thoughtful and socially-conscious supply chain; from production to materials to distribution & packaging, we strive to improve every day.\nYOUR ROLE\nThe Assistant General Manager supports the General Manager in all daily operations of the store. The Assistant General Manager is accountable for supporting the training and coaching of all store associates into a high performing team that achieves sales goals, meets merchandising brand standards and delivers operational excellence. The Assistant General Manager is expected to role model Unsubscribed values and Unsubscribed Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.\nRESPONSIBILITIES:\nLeadership\nMotivate and inspire the team by delivering a compelling vision and purpose which encompasses Unsubscribed Core values.\nAct as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.\nEstablish and communicate clear expectations and hold the store team and self-accountable for achieving all brand, performance and behavior standards.\nBuild and support effective relationships with associates, peers and supervisor to effectively lead positive change.\nProactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.\nTalent Management\nRecruit, hire, develop and retain a high performing associate team.\nConsistently assess and provide ongoing performance feedback on LOD skills, job accountabilities and Success Factors through real-time coaching\nDrive employee engagement by recognizing and rewarding employees for outstanding performance.\nEnsure that the store management team adheres to and enforces all employment practices and policies.\nRecognize and properly resolve customer and performance issues; communicate high priority issues to the General Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.\nDrive for Results\nHelp create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology.\nManage the controllable components of the P&L to achieve all store financial and expense targets.\nAnalyze reporting and daily sales trends to make real-time strategic business decisions to drive results.\nTrain and develop team on business acumen to drive business performance.\nLead the use of technology to enhance customer engagement and drive KPI results (BOSS, Store to Door, Social Media)\nBuilds customer loyalty through in-store experience, utilization of social media and email capture.\nVisual & Operational Execution\nEnsure the store meets payroll goals through the evaluation of store sales on a daily basis using payroll reports and tools; make scheduling adjustments to meet needs of the business.\nMaintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers.\nSupport all visual directives ensuring they are executed seamlessly within allotted timeframe.\nGenerate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales.\nSupervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). .\nOversees and ensures efficiency of all daily operational procedures.\nEnsure store audit compliance and shrink results meet company loss prevention standards.\nQUALIFICATIONS:\nMinimum high school education or equivalent.\nMinimum of 3 years of retail or equivalent management experience preferred.\nStrong prioritizing, interpersonal, problem-solving & planning skills.\nKnowledge and understanding of employment laws including compliance with federal, state and local requirements.\nDemonstrated ability to manage complex and competing priorities.\nStrong communication, presentation, delegation and follow-up skills.\nDemonstrated conflict management and resolution skills.\nDemonstrated proficiency in training, sales generation and leading of functional teams.\nDemonstrated ability to analyze business trends and reporting to drive sales.\nDemonstrated ability to coach, provide feedback and manage substandard performance.\nDemonstrated ability to communicate effectively with customers and store team.\nDemonstrated ability to work in a fast-paced and deadline-oriented environment.\nAbility to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.\nAbility to perform Essential Job Functions.\nComputer and technology proficient.","description_format":"text","description_chars":5056,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-05T15:37:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 7 · green card filings: 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