# Technical Success Manager

About the Role: As a Technical Success Manager, you will be the primary post-sales technical partner for a portfolio of enterprise and mid-market customers using our AI-powered security platform. You bridge the gap between deep product capability and measurable business outcomes — ensuring customers derive maximum value, expand their use of the platform, and remain long-term advocates. This is a highly cross-functional role. You will work closely with Sales, Product, Engineering, and Support to drive retention, surface expansion signals, and influence the product roadmap based on real-world customer feedback. What you will do: Own technical success for a portfolio of 15to25 enterprise accounts, serving as the trusted advisor for platform adoption and outcomes Lead recurring technical touchpoints (QBRs, health checks, roadmap reviews) aligned to customer business objectives Build and maintain success plans that map platform capabilities to security program goals Drive product adoption by identifying underutilized features and delivering targeted enablement Proactively identify risk signals and execute remediation plans to protect renewals Serve as the voice of the customer to Produ

- **Id**: 4091246
- **Url**: <https://alion.io/job/aeries-technology-technical-success-manager>
- **Role**: Management
- **Role family**: Management
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Bengaluru, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 6
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T17:21:02Z
- **Last verified at**: 2026-11-11T17:21:02Z
- **Board verified**: no
- **Days open**: 0
- **Description format**: text
- **Description chars**: 2846
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Information Security, IT Consulting & Digital Transformation, Business Process Outsourcing (BPO)

## Company

- **Id**: 3806775
- **Name**: Aeries Technology
- **Domain**: aeriestechnology.com
- **Url**: <https://alion.io/company/aeries-technology>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Technologies

- **MITRE ATT&CK** — Optional: no
- **Python** — Optional: no
- **SIEM** — Optional: no
- **SQL** — Optional: no
- **Zero Trust** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Experience years min**: 6
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-11T20:09:00Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 36
- **Reasons**: seen:0, win:early
- **Computed at**: 2026-11-11T22:32:34Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.