{"id":2119736,"url":"https://alion.io/job/aerocloud-implementation-engineer-us","title":"Implementation Engineer - US","company":{"id":2667010,"name":"AeroCloud","domain":"aerocloudsystems.com","url":"https://alion.io/company/aerocloud","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":112000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":150},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-22T15:25:24Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-17T01:58:10Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"AeroCloud: Revolutionizing Airport OperationsAeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), PPS, and Passenger Flow Management solutions, empowering airports to gain deep insights into the movement of passengers and aircraft around the world.\nWe achieve this by becoming the airport’s first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success.\nOur Commitment to Excellence\nAt AeroCloud, being the airport’s first call means exceeding expectations at every customer interaction. This is not just a goal; it’s our standard. We prioritize detail, diligence, and a proactive approach in everything we do. If there’s a task to be completed, we see it through. If a customer needs an answer we don’t yet have, we respond promptly to let them know we’re on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step.\nAbout the Role\nAt AeroCloud we provide software solutions that help airports, airlines, ground handlers and other companies operating in airports to improve operations and flights and passenger processing.\nAs an Implementation Engineer you will be responsible for installing, configuring and commissioning AeroCloud products in airport environments across US and other territories. You will work side-by-side with Project Managers to deliver projects to scope, budget and timeline, representing AeroCloud on site as the technical lead.\nThe role is delivery focused - from pre-install planning, testing to on-site deployment, customer training and short-term post go live hyper care before handing over to the Support team.\nAbout You\nWe are looking for an Implementation Engineer to join our Delivery team who will report directly to the Implementation Lead. This role will not have any direct reports and will be based in US as a remote worker with frequent travel to customer sites.\nResponsibilities\nManaging the successful implementation including on-site hyper care immediately after go-live to AeroCloud and our customer’s expectations, escalating and resolving delivery issues as required in close co-ordination with your Project Manager\nDeliver onsite product training to airport IT employees, covering operations, basic troubleshooting and maintenance best practices \nRegular and transparent reporting on the progress of implementations and deployments to the project team \nFollow change management processes and adhere to Service Level Agreements (SLAs)\nAssisting to update and maintain knowledge base by creating or updating documentation, guides, and lessons learned after projects. Assist with the deployment of software updates and patching. Image and configure OCs, servers and other hardware equipment during installations\nThe duties and responsibilities of the role may vary and change depending on the AeroCloud business needs. There will also be growth opportunities for the right candidates.\nWhat We’re Looking For\nThe successful candidate will have at least 2 years' experience delivering hardware installations within airport environments and be familiar with SaaS deployments in operational environments\nYou will be comfortable delivering multiple product installations in parallel projects and adapting to different airport environments. Experience with common use installations would be advantageous\nA customer first approach is a must and is equally as important as technical skills. You should have strong communication skills, stakeholder management ability, and confidence working in live operational environments under time pressure\nA self-starter approach with the ability to take ownership of installations end to end will be essential. Strong working knowledge of Windows-based machines is a must. Managing domain equipment using Active Directory and managing Windows Server components\nThe candidate should have experience with Networking, Installation and configuration of network switches, firewall configuration, switch configuration - VLANs, IP Routing, and diagnostics of end user devices Additionally, experience of USB and Serial connected devices would be advantageous. Cloud infrastructure experience with Azure and AWS would also be advantageous. \nExperience with airport/airline software is desirable\nWhat We Offer\nCompetitive salary\nBest in class Share / Equity Scheme\n20 days annual leave + statutory holidays\nTake your birthday off work on us as well\nExtensive upskilling and training\n401k scheme (employee only contributions)\nCompany funded health insurance\nCompany funded dental and vision insurance\nOur Ethos\nAeroCloud recognises Diversity, Equality, and Inclusion at the heart of our business. They represent the mutual trust, respect and understanding we strive for. They are integral to our brand, reputation, success, business sustainability and employee relations impact.\nOur vision is to have a diverse, equal and inclusive organisational culture. We want everyone who comes into contact with us, both face to face and virtually, to feel valued and respected. We want our workplace both in the office and at home to foster belonging to all colleagues to feel seen, connected, supported and proud. We will draw on the rich diversity of our workforce and harness the diverse contributions and considerable talents of our staff to achieve our vision in line with our organisational values and DE&I principles.\nAeroCloud is an equal opportunities employer so if you have any specific work or access requirements as a result of a condition or disability then AeroCloud would be committed to working with you on the best way to support this at work.","description_format":"text","description_chars":5741,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Annual leave","Equity","Growth opportunities","Health insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Technology","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-10-08T23:54:22Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.639,"p_room":0.55,"age_days":23,"expected_fill_days":23,"reasons":["conf:1","win:tail","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/aerocloud-implementation-engineer-us","json_url":"https://alion.io/job/aerocloud-implementation-engineer-us.json","meta":{"generated_at":"2026-10-17T03:29:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4517,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2667010},"rest":"https://alion.io/mcp/rest/get_company?id=2667010"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faerocloud-implementation-engineer-us"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faerocloud-implementation-engineer-us"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faerocloud-implementation-engineer-us"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aerocloud-implementation-engineer-us\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faerocloud-implementation-engineer-us"}]}