{"id":4314549,"url":"https://alion.io/job/aeven-erfaren-it-supporter","title":"Erfaren IT supporter","company":{"id":2461281,"name":"Aeven","domain":"aevengroup.com","url":"https://alion.io/company/aevengroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HR-Manager","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Copenhagen, Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITSM","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-20T12:05:39Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-14T14:53:33Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Har du mod på et selvstændigt og teknisk udfordrende job, hvor du installerer og servicerer IT hos en af vores kunder i København.\nI Field and Office Service DK installerer, servicerer og supporterer vi IT på vores kunders lokationer i hele Danmark.\nOpgaverne omfatter bl.a.:\nGenerel IT-support og fejlsøgning\nAssistance til brugere ved onboarding/offboarding\nHåndtering af incidents & service requests\nHardware og software installation\nIT-assistance i mødelokaler\nDokumentation i ITSM-system\nDokumentation og vedligeholdelse af vidensartikler\nDin primære opgave bliver at supportere brugere og i samarbejde med dine dygtige kollegaer yde professionel onsite support. Du har et stort servicegen og sikrer at kunden får den bedste service. Du bliver en fast del af et stærkt team og får arbejdsplads i kundens kontormiljø i København. Teamet har et tæt samarbejde med kundens IT-organisation og du bliver en vigtig brik i dette samarbejde. Det er et selvstændigt og afvekslende job, hvor du får brug for dit overblik og dine analytiske evner. Hovedparten af din tid går med installation, service og support af IT-hardware.\nUdfordringer og ansvar\nSom medarbejder i Aeven, forventer vi, at du har en ambition om at udvikle dine evner og tage aktiv del i egen læring. For at understøtte dette, tilbyder vi oplæring og kurser, samt støtter dig aktivt med karriereplaner. Du vil med tiden få mulighed for at dygtiggøre dig yderligere igennem vores uddannelsesfora.\nVi ser gerne at du har et positivt mindset og at du er god til at prioritere arbejdsopgaver og overholder deadlines. 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Windows 10 og 11, Office 365 og Microsoft Azure services (Entra og Intune) samt opsætning af og fejlfinding på hardware og software\nDet er vigtigt, at du følger processer, dokumenterer dit arbejde samt overholder deadlines.\nDu behersker dansk og engelsk både i tale og i skrift.","description_format":"text","description_chars":2334,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Danish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Cybersecurity"],"lifecycle":[{"event":"open","at":"2026-11-14T14:53:33Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.806,"p_room":0.75,"age_days":25,"expected_fill_days":30,"reasons":["conf:2","win:late"],"computed_at":"2026-11-14T17:30:46Z"},"pay":null,"html_url":"https://alion.io/job/aeven-erfaren-it-supporter","json_url":"https://alion.io/job/aeven-erfaren-it-supporter.json","meta":{"generated_at":"2026-11-14T17:30:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20295,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2461281},"rest":"https://alion.io/mcp/rest/get_company?id=2461281"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faeven-erfaren-it-supporter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faeven-erfaren-it-supporter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faeven-erfaren-it-supporter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aeven-erfaren-it-supporter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faeven-erfaren-it-supporter"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4314549}},{"tool":"search_jobs","arguments":{"company":"aevengroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4314549},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}