{"id":3420010,"url":"https://alion.io/job/affinity-international-patient-consent-coordinator","title":"Patient Consent Coordinator","company":{"id":2037364,"name":"Affinity International","domain":"affinity-international.net","url":"https://alion.io/company/affinity-international","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T18:21:38Z","employer_posted_date":null,"last_verified_at":"2026-10-28T18:21:38Z","board_verified":false,"closed_at":null,"days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Patient Consent CoordinatorOverviewWe are recruiting on behalf of our client for a Patient Consent Coordinator. Our client is a US-based healthcare organization that coordinates genetic testing services for patients across the country. In this role, you will serve as a key point of contact between the client and patients, reaching out by phone after a physician has ordered genetic testing, guiding patients through the consent process with clarity and care, and ensuring all records are accurately maintained in the client's portal.\nThis is a fully remote, phone-based position requiring a high level of professionalism, patience, and attention to detail. You will work standard US Eastern Standard Time (EST) business hours and must be comfortable managing sensitive patient conversations with empathy and discretion.\n Key Responsibilities\nContact patients by phone following a physician's referral for genetic testing to explain the consent process and address any questions\n\nObtain verbal or documented patient consent in accordance with the client's established protocols\n\nConduct follow-up calls with patients who were unreachable or require additional information before consenting\n\nAccurately log all patient interactions, consent status updates, and follow-up notes into the client's online portal\n\nMaintain organized records and flag any incomplete or outstanding consent cases for timely resolution\n\nCommunicate professionally with patients of varying backgrounds, adapting tone and language to ensure clarity and comfort\n\nAdhere to patient confidentiality standards and handle all sensitive information with discretion\n\nRequirements\nMatric (Grade 12) as a minimum qualification; a National Diploma or relevant NQF Level 6 qualification in Healthcare Administration, Health Sciences, or a related field is advantageous\n\nAt least 1–2 years of experience in a patient-facing, customer service, or administrative role\n\nExcellent spoken and written English communication skills, with a clear and professional telephone manner\n\nReliable, high-speed internet connection and a quiet, dedicated home workspace suitable for confidential patient calls\n\nAbility to work US Eastern Standard Time (EST) business hours on a consistent basis\n\nComputer literacy with the ability to navigate online portals and CRM or case management systems accurately\n\nPreferred Experience\nPrior experience in a healthcare, medical administration, or clinical support environment\n\nExperience conducting outbound calls in a structured or scripted environment, such as a call center or patient coordination role\n\nFamiliarity with medical terminology, particularly relating to diagnostics or laboratory services\n\nExperience handling sensitive or confidential information in a regulated or compliance-aware setting\n\nKey Competencies* Strong communication skills* High attention to detail* Strong organizational skills* Ability to work independently* Professionalism and reliabilityOriginally posted on Himalayas","description_format":"text","description_chars":2988,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-28T20:28:00Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.829,"p_room":0.9,"age_days":13,"expected_fill_days":25,"reasons":["seen:13","win:mid","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/affinity-international-patient-consent-coordinator","json_url":"https://alion.io/job/affinity-international-patient-consent-coordinator.json","meta":{"generated_at":"2026-11-12T04:53:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10635,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2037364},"rest":"https://alion.io/mcp/rest/get_company?id=2037364"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faffinity-international-patient-consent-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faffinity-international-patient-consent-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faffinity-international-patient-consent-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/affinity-international-patient-consent-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faffinity-international-patient-consent-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3420010}},{"tool":"search_jobs","arguments":{"company":"affinity-international.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3420010},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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