{"id":2571243,"url":"https://alion.io/job/affirmedrx-business-analyst-data-operations-2","title":"Business Analyst, Data Operations","company":{"id":6629,"name":"AffirmedRx","domain":"affirmedrx.com","url":"https://alion.io/company/affirmedrx","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":113000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":184},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ETL/ELT","optional":false},{"name":"Jira","optional":false},{"name":"Power BI","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-10-14T20:11:31Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T14:24:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology.\nJoin us in improving health care outcomes for all! We promise to do what’s right, always.\nPosition Summary:\nThe Business Analyst, Data Operations is the primary liaison between the Data Operations team and AffirmedRx’s business-facing teams, particularly Client Management and Patient Care Advocates. Reporting to the Manager, Data Operations. This individual is the first point of contact when a client manager or patient care advocate identifies a file-related or data issue: gathering the details needed to understand it, conducting impact analysis to determine its scope and severity, and keeping every involved party informed of status from the moment an issue is reported through resolution. This role maintains a dashboard or similar tracking tool as the single source of truth on open issues and is expected to communicate proactively - no one should have to ask for a status update. Excellent written and verbal communication skills are essential, since this individual routinely translates between technical data operations work and the business teams who depend on it.\nWhat you will do:\nIssue Intake and Triage:\nServe as the primary point of contact for client managers and patient care advocates reporting file-related or data issues \nGather all relevant details needed to understand and scope each issue - client, file type, affected dates, impacted records, and related context \nAccurately log and categorize incoming issues to support tracking, prioritization, and reporting \nImpact Analysis:\nConduct thorough impact analyses to determine the scope and severity of each issue, including which clients, members, or files are affected \nPartner with Data Operations team members (ETL Developer/File Management Analyst, Senior Data Operations Engineer, PBM Claims Adjudication Expert) to validate findings and confirm root cause \nClearly present impact analysis findings to both technical and non-technical audiences, tailoring the level of detail to the listener \nStatus Tracking and Proactive Communication:\nBuild and maintain a dashboard or similar tracking tool that reflects the current status of all open issues \nProvide proactive, regular updates to client managers, patient care advocates, and other stakeholders - especially when work begins on an issue and when it is resolved \nEnsure no stakeholder is left wondering about the status of an issue they reported \nCross-Functional Liaison:\nServe as the primary liaison between the Data Operations team and Client Management on file-related and data issues \nServe as the primary liaison between the Data Operations team and Patient Care Advocates on file-related and data issues \nBuild trusted, responsive relationships with both groups to keep communication flowing smoothly in both directions \nDocumentation and Process Improvement: \nMaintain clear documentation of issues, analyses, and resolutions for future reference and audit needs \nIdentify recurring issues or themes and flag them to the Manager, Data Operations as candidates for a systemic or process fix \nContinuously refine intake and tracking processes to reduce friction and confusion for everyone involved \n What you need:\nBachelor’s degree in Business, Healthcare Administration, Information Systems, or a related field, or equivalent experience \n2+ years of experience as a business analyst or in a similar liaison/analyst role; healthcare or PBM experience strongly preferred \nExcellent written and verbal communication skills, with the ability to translate clearly between technical and non-technical audiences \nStrong analytical skills, with demonstrated ability to break down a reported issue and determine its full scope and impact \nExperience building and maintaining a dashboard or status-tracking tool (e.g., Excel, Power BI, Smartsheet, Jira, or similar) \nHighly organized and detail-oriented, with the ability to manage multiple open issues and stakeholders at once \nA proactive communicator by habit - provides status updates before being asked, not after \nComfortable working cross-functionally with both business teams (Client Management, Patient Care Advocates) and technical teams (Data Operations) \nFamiliarity with PBM eligibility, accumulator, or claims data a plus \nMission-driven, humble, and supportive; holds high standards while fostering trust with everyone involved \nAligns with AffirmedRx values, promoting trust, accountability, and innovation \nWillingness to travel (10%-20%)\nWhat you get:\nTo impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes\nTo work in a culture where people thrive because when OUR team thrives, OUR business thrives\nCompetitive compensation, including health, dental, vision and other benefits\nNote: \nAffirmedRx is committed to providing equal employment opportunities to all employees and applicants for employment. Remote employees are expected to maintain a professional work environment free of distractions to ensure optimal performance and collaboration.","description_format":"text","description_chars":5455,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-14T23:00:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/affirmedrx-business-analyst-data-operations-2","json_url":"https://alion.io/job/affirmedrx-business-analyst-data-operations-2.json","meta":{"generated_at":"2026-10-15T15:11:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23238,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6629},"rest":"https://alion.io/mcp/rest/get_company?id=6629"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faffirmedrx-business-analyst-data-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faffirmedrx-business-analyst-data-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faffirmedrx-business-analyst-data-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/affirmedrx-business-analyst-data-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faffirmedrx-business-analyst-data-operations-2"}]}