Field Engineer - Energy (Remote Opportunity)

Field Engineer - Energy (Remote)

Job Summary

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber opticcableand today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatestasset. We hire and traineach individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

What We Offer:

• A hybrid in office schedule for qualifying employees

• Flexible time off policy

• 401K Company match (up to 4% - dollar for dollar)

• Professional development, training, and tuition reimbursement programs

• Excellent medical, dental, vision, and life insurance policy options

• Opportunities for career advancement with an industry-leading company!

The Field Engineer - Energy is responsible for providing customer technical support for all AFL electrical power systems products into the utility and telecom markets. Supports the commercial team efforts by providing product installation expertise, building customer relationships, and providing technical support for troubleshooting and repairs.

Responsibilities

• Support customer projects through on-site support for installationtraining, fieldfailure investigations, on-site supervision, or direct installation support.

• Providehands-onproducttraining and installation supportto customers.

• Assistcustomers with product installation questions.

• Providesupport to further develop installation and training documentation forproducts.

• Assistwith new product developmentbyprovidinginstallation insight.

• Supports the development of application notes, instruction manuals,and application videos for products,installationproceduresand applications.

• Interact with product managers, applicationengineers,salesteam,and customerservice representatives asrequired.

• Travel to customer sites and train end usersonproper installation techniques.

• Develop and/or update procedures and documentation forhis/herarea as applicable.

• Follow, know, promote, and demand the fulfillment of the Environment, Health and Safety (EHS) policy, rules, procedures, and operative controls tomaintainand improve our performance on these matters.

• Identifyclient’s requirements on sustainability needs from our products.

• Inform EHS departmentforany requirements from clients thatinvolvenew materials or processes changes toidentifyenvironmental, health and safety impacts.

Personal Qualities

• Strong workethicand commitment to the customer, product, timeline, and deliverables.

• A collaborative and influentialteam playerable to effectively work across multipledepartments.

• Aself-starterwho can workindependently.

• Excellent analytical skills with the ability to portray information in a logical and well-organizedmanner.

• Detailoriented.

Qualifications

• (Required)Advanced Installation knowledge ofelectrical distribution and transmissionproducts.

• (Required)5+ years of experience intheelectric utility fieldwitha solid understanding of the electric utilityindustry.

• (Required)Hands-onfieldexperiencein electric utilityline work inthedistribution,transmissionand/or substation environments.

• (Required)Demonstrated understanding of transmission, substation, and/ordistributionconstruction & maintenance applications.

• (Required) strong writing skills for training content development and customer communication.Strong verbal skills for effective internal and customer communication.

• (Required)Willing and able to conduct customertrainings, high voltage product demonstrations, and troubleshoot customer product issues in the field.

• (Required)DevelopexpertiseinAFL’s optical products and hardware used by utility market customersin order toprovide the same customer training and supportas AFL’s electrical conductor accessories.

• (Required)Professional skills:

• Advancedproblem-solving skills

• Good organization and time management skills

• Excellent oral and written communication skills

• Strong analytical capabilities

• Good presentation skills

• Moderate skills with Microsoft PowerPoint, Excel, Word,Teams, and SharePoint

• (Preferred)Experience with AFL products or equivalent(substation accessories, bus conductors, compression accessories, cable motion control hardware, formed wire cable hardware, and the related tools)

• (Preferred) Current orpreviouselectrical line worker qualification(i.e.Line Apprentice 4, B-Class Lineman, A-class Lineman, Journeyman)transmission line or substation construction background.Distributionline background will also be considered.

Working Conditions

• Remote / HomeOffice Environment

• Field Environment / Customer Sites/ Construction Sites / Office Environment

• FrequentTravel Required(approximately 50-60%)