{"id":2188292,"url":"https://alion.io/job/afl-global-lead-hand-technician","title":"Lead Hand Technician","company":{"id":1851112,"name":"AFL","domain":"aflglobal.com","url":"https://alion.io/company/aflglobal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Victoria, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":73000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":52},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-09T16:56:26Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-19T19:45:13Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"AFL Integria is seeking a Lead Hand Technician to support our field operations and help ensure fiber optic work is completed safely, efficiently, and to a high standard. This is a hands-on role for an experienced technician who can lead by example, support team members in the field, and step in when technical or operational issues require additional expertise.\nAs part of AFL, a global leader in fiber optic products and network solutions, AFL Integria supports the build and delivery of telecommunications infrastructure across Canada. Our teams work together to provide dependable service while maintaining a strong focus on safety, quality, accountability, and the customer experience.\nReporting to the Construction Manager, the Lead Hand Technician acts as a key resource for the regional field team. In addition to completing fiber optic installations and service work, the Lead Hand provides technical support, assists with troubleshooting and escalations, conducts site inspections when required, and helps keep field activities on track.\nThe Lead Hand Technician also works closely with management and support teams on field updates, material requirements, equipment readiness, and outstanding service orders. Success in this position requires strong technical ability, sound judgment, effective communication, and a willingness to take ownership and support the team wherever needed.\nResponsibilities:\nEscalation expertise, customer service.\nField updates, helping admin/management with region updates when day 7 SLA orders are due.\nSite inspections - As requested by OHS/Management\nMaterial - Helping materials team and management.Stock levels\nYard is being kept in an appropriate manner.\n\nProviding unparalleled customer service excellence\nUse ladders or bucket trucks to access aerial locations\nAccessing Fiber Optic Terminals to connect cables\nAdhering to existing practices and standards to ensure consistent quality\nOperate equipment and vehicle in a safe manner\nEnsure vehicle and test equipment are maintained in excellent working condition\nTrouble shoot technical issues swiftly and accurately\nWork indoors and outdoors in all weather conditions\nWork in enclosed spaces and aloft\nPerform other duties as requested, directed, or assigned\nEnhancing Organization reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment\nAdhere to and promote the environmental, health & safety policies of AFL\nRequire completion of training on the following aspects:First aid\nBucket Truck\nNSC\nConfined Space\nSpurs\nGround Disturbance\n\nQualifications:\nPersonal Qualities\nAnalytical Thinking/Problem Solving - capable of complex reasoning analysis. Able to understand and interpret business logic.\nDetail oriented - excellent attention to detail with the ability to follow through on assigned tasks.\nIndependent - ability to work well under limited supervision.\nResults focused - driven to achieve.\nFlexible - open to change & new information and rapidly adapts to changing conditions or unexpected obstacles.\nInterpersonal skills - able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business.\nAdaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously.\nTechnical Qualities:\nPassion for client service\nStrong mechanical and analytical ability\nAbility to do fine, precise work with their hands\nMust be able to work at height of 30 feet\nAbility to manage a physically demanding workload\nProficient in operating hand and power tools, and test equipment\nNormal color vision to work with color-coded wiring\nFluent in English\nWorking Conditions:\nPhysically demanding workload\nWork location: work in locations that preclude the ability to return home\nWork hours: various shifts as assigned (morning, evening, weekend, and statutory holidays)\nTravel is required\nWhy Work for AFL Integria\nWe Care: Our Employees are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching, Employee and Family Assistance Program and more.\nWe Include: AFL is an equal opportunity employer that’s committed to accessible, inclusive employment.\nWe Develop: We enthusiastically support learning and advancement opportunities for our team members.\nWe Reward: Abundant discounts with various retailers via our Work Perks Program.\nWe have Fun! Employee Events throughout the Year!\nWe Connect…. #WeareAFL\nDisclaimer: This job description does not constitute a “contract” between the employee and the employer. The job description duties may change at the discretion of the employer and/or the employer may request the employee to perform duties that are not listed on the job description.","description_format":"text","description_chars":4858,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-09T16:56:26Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.897,"p_room":0.9,"age_days":10,"expected_fill_days":24,"reasons":["conf:9","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/afl-global-lead-hand-technician","json_url":"https://alion.io/job/afl-global-lead-hand-technician.json","meta":{"generated_at":"2026-10-20T10:44:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11728,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1851112},"rest":"https://alion.io/mcp/rest/get_company?id=1851112"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fafl-global-lead-hand-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fafl-global-lead-hand-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fafl-global-lead-hand-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/afl-global-lead-hand-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fafl-global-lead-hand-technician"}]}