{"id":4205403,"url":"https://alion.io/job/africa-global-logistics-agent-facturation","title":"AGENT FACTURATION","company":{"id":1980621,"name":"Africa Global Logistics","domain":"aglgroup.com","url":"https://alion.io/company/aglgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Talentsoft","truth_index":{"grade":"C","score":60,"open_postings":317,"ghost_share":0.669,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abidjan, Ivory Coast"],"countries":["CI"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T12:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T00:40:11Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"AGENT FACTURATION\n\nInformations Générales\n AGL (Africa Global Logistics) est l'opérateur logistique multimodal (portuaire, logistique, maritime et ferroviaire) de référence en Afrique. L'entreprise fait désormais partie du Groupe MSC, compagnie maritime et logistique de premier plan. Grâce à son expertise développée depuis plus d'un siècle et à plus de 23 000 collaborateurs mobilisés dans 50 pays, AGL fournit à ses clients africains et mondiaux des solutions logistiques globales, sur mesure et innovantes, avec l'ambition de contribuer de façon durable aux transformations de l'Afrique. AGL est aussi présente en Haïti et au Timor.\nVous souhaitez vivre une expérience enrichissante dans un environnement international ? Avoir de l'impact dans une entreprise qui met l'Afrique au cœur de son projet ?\nRejoignez AGL, l'opérateur de logistique multimodal de référence sur le continent africain !\n Description du poste\n Fonction\n FACTURATION\nAGENT FACTURATION\nType de contrat\n CDI\nLocalisation du poste\n Afrique, Côte d'Ivoire, ABIDJAN\nTemps de travail\n Temps complet\nDescription de la mission\n Dans un contexte de transformation visant à renforcer la performance opérationnelle, la digitalisation et la qualité de service client d'AGL, l'Agent facturation (Front Office) assure la facturation fiable et sécurisée des prestations maritimes et de transport, tout en garantissant l'encaissement et la remise conforme des documents. Il contribue activement à la fluidification du parcours client et à l'optimisation des processus de facturation.\nPositionné à la Direction des solutions maritimes et sous la supervision du chef de service facturation , vous avez pour missions principales:\nAssurer la facturation complète des opérations maritimes dans le respect des procédures et des délais\nContrôler la conformité documentaire afin de sécuriser les opérations\nProduire et suivre les factures proforma et définitives jusqu'au paiement\nGarantir le recouvrement des créances et la remise des documents de consignation, acconage et transport\nVérifier les conditions commerciales clients\nGérer la relation front office client (accueil, traitement des demandes\nContribuer à la digitalisation et à la fiabilisation des processus de facturation\nParticiper à l'amélioration continue de la satisfaction client\nRemonter les dysfonctionnements et proposer des actions correctives\nGarantir la traçabilité et l'archivage des dossiers\nContribuer à l'optimisation des délais de traitement\n Profil\n Bac +2 à Bac +3 en Transport & Logistique, Commerce international ou Gestion/Finance/Comptabilité\nUne spécialisation en transport maritime ou transit est un atout Expérience professionnelle\nMinimum 2 à 3 ans d'expérience dans le transit, la consignation ou la logistique maritime\nExpérience en facturation, front office ou relation client\nUne expérience en environnement portuaire est fortement appréciée Compétences techniques\nBonne maîtrise des processus de facturation et de recouvrement\nConnaissance des documents maritimes et transport (BL, BAD, BAE, EIR)\nCapacité à contrôler et fiabiliser les données SOFT KILLS\nRigueur et sens du détail\nOrientation client et sens du service\nBon relationnel et communication\nEsprit d'équipe et collaboration\nCapacité à évoluer dans un contexte de 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