{"id":3220737,"url":"https://alion.io/job/african-parks-tourism-operations-supervisor","title":"Tourism Operations Supervisor","company":{"id":1768605,"name":"African Parks","domain":"africanparks.org","url":"https://alion.io/company/africanparks","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kafue, Zambia"],"countries":["ZM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":26000,"period":"year","method":null,"sample_n":21788},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-14T20:18:06Z","employer_posted_date":null,"last_verified_at":"2026-10-31T12:20:30Z","board_verified":false,"closed_at":"2026-10-31T12:20:30Z","days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"Job Description\n\nJob Title: Tourism Operations Supervisor\n\nLocation: Kafue National Park\n\nReports To: Tourism Manager\n\nJob Type: Full-Time\n\nAbout the Role\n\nWe are seeking a dynamic and experienced Tourism Operations Supervisor to oversee and coordinate tourism services within Kafue National Park. The successful candidate will ensure high-quality visitor experiences while maintaining strong alignment with conservation objectives and operational standards.\n\nKey Responsibilities\n\nOversee daily tourism operations, facilities, and visitor services\n\nSupervise and support staff, including training and performance management\n\nEnsure compliance with health, safety, and environmental standards\n\nMaintain tourism infrastructure and report maintenance needs\n\nAnalyse operational data and prepare reports\n\nSupport marketing, stakeholder engagement, and park promotion\n\nAssist with budgeting, revenue collection, and financial accountability\n\nRequirements\n\nBachelor’s degree in Tourism, Conservation, Business Administration, or a related field\n\nMinimum of 4 years’ experience in tourism or hospitality (protected area experience is an advantage)\n\nProven supervisory and customer service experience\n\nValid driver’s licence (no restrictions)\n\nStrong computer skills (Microsoft Office and social media platforms)\n\nExcellent communication, leadership, and organisational skills\n\nKnowledge of sustainable tourism and the Zambian tourism sector\n\nWorking Conditions\n\nCombination of office and field-based work\n\nInvolves travel in remote areas and challenging terrain\n\nHow to Apply\n\nSubmit your CV, cover letter, and certified copies of qualifications via the official recruitment platform by 30th October 2026.\n\nOnly shortlisted candidates will be contacted.\n\nAfrican Parks is an equal opportunity employer and complies with Zambian labour laws.","description_format":"text","description_chars":1834,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & 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