{"id":3843452,"url":"https://alion.io/job/afs-logistics-fap-account-manager","title":"FAP Account Manager","company":{"id":1786335,"name":"AFS Logistics","domain":"afs.net","url":"https://alion.io/company/afs-net","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T23:51:53Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-13T12:41:01Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Office based role in Melville New York\nPurpose/Job Function: The Account Manager position is responsible for managing a set of established customers and sales of new products and services offered by the company.\nEssential Functions:\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nConduct Quarterly business reviews presented to the client\nOperate as the lead point of contact for any and all matters specific to our customers.\nEnsure the satisfactory implementation/installation/utilization of services.\nAssist in the identification and recognition of new business development opportunities.\nAssist Sales Representatives with pre-sales and post-sales activities such as providing product information and answering product questions and inquiries.\nAssist sales lead generation activities and maintain a database of qualified sales leads.\nAddress customer issues through our proprietary task tracking tool.\nLoad appropriate data regarding customer contacts, follow ups, and tasks into our customer database tracking tool.\nPrepare and execute quarterly customer account reviews.\nUnderstand the level of adoption and assess the risk of renewing existing contracts.\nIntroduce new features and best practices to customers.\nTrack and report on key metrics surrounding customer success.\nLead efforts to turn around customers that are at a risk of leaving our services.\nMaintain renewal list monthly.\nProvide guidance when needed to sales and customer success teams with respect to post-sales contractual negotiations and opportunities.\nBuild and maintain strong customer relationships\nQualifications and Requirements:\nSkills\nAnalytical\nProblem Solving\nTechnical Skills\nCustomer Service\nInterpersonal Skills\nCommunication Proficiency\nTeamwork\nResponsibility\nA high level of confidentiality is required regarding all client specific data and safeguarding the information from other clients and competitors\nThe ability to gather and analyze information, find possible solutions, select the best option, and evaluate the decision is required\nA high attention to detail is required, including verifying all work completed\nThis position has no direct financial or budgetary responsibilities.\nThis position has no supervisory responsibilities\nThere is a requirement to maintain and update documentation on all processes and procedures for client-based workload\nAll electronic and hardcopy confidential information must be secured when unattended\nThis position participates on a team in the sales and marketing department and requires backing up other team members, and assisting with workload as needed\nEducation/Experience:\nAssociate's degree or equivalent, or one year related experience and/or training; or equivalent combination of education and experience. \nKnowledge of computer software including database software, internet software, spreadsheet software, PowerPoint software, and word processing software.\nWorking Conditions: This position will sit in front of a computer for long hours at a time and may cause eye irritation or even muscle strain.\nThis position does not require any strenuous or physical activity.\nPhysical Effort: the employee is regularly required to talk or hear; use hands to finger, handle, or feel; and reach with hands and arms. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary\nMental Effort: The employee is required to have a high level of attention to detail, ability to multitask regularly, and the ability to identify and resolve problems quickly\nCustomary Work Hours: 7:00 A.M. to 4:00 P.M., Monday through Friday.\nAFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.","description_format":"text","description_chars":4006,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-11-05T23:51:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2 · green card filings: 1","filings_12m":2,"filings_prev_12m":6,"green_card_filings_12m":1,"median_offered_wage_usd":95833,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/afs-logistics-fap-account-manager","json_url":"https://alion.io/job/afs-logistics-fap-account-manager.json","meta":{"generated_at":"2026-11-13T17:27:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34932,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1786335},"rest":"https://alion.io/mcp/rest/get_company?id=1786335"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fafs-logistics-fap-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fafs-logistics-fap-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fafs-logistics-fap-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/afs-logistics-fap-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fafs-logistics-fap-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3843452}},{"tool":"search_jobs","arguments":{"company":"afs.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3843452},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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