{"id":2526533,"url":"https://alion.io/job/afw-traffic-administrative-assistant-i","title":"Traffic Administrative Assistant I","company":{"id":671801,"name":"AFW","domain":"afw.com","url":"https://alion.io/company/afw","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Firestone, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-13T17:05:04Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-25T10:56:57Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"The Traffic Administrative Assistant supports the OTR goals of moving all shipments on time and damage-free in a safe environment. Duties may include planning, organizing, and coordinating various initiatives and providing guidance through the application of process management and analytical techniques.\nThe ideal Traffic Administrative Assistant (OTR Dispatcher) develops strategies to improve over the road procedures, better communication between drivers, departments, and vendors as well and display analytical and forward thinking to solve problems.\nDepartment: Over the Road Trucking\nStarting at $18 an hour DOE\nJob Responsibilities & Duties\nTypical duties include but are not limited to:\nAnswer calls from delivery drivers and relay any emergencies they have to the appropriate channels.\nBooking and coordination of freight in a cost-effective manner for the company.\nCommunicate with drivers, customers, vendors, shippers, and receivers regarding changes in pick-up/delivery, potential service failures, appointments, and the pick-up/delivery of loads\nMonitor road conditions, construction zones, and accidents to revise routes as needed\nMaintain Federal Motor Carrier Safety Administration (FMCSA) driver log compliance\nTrack/trace shipments when requested and update vendors and locations on the status of their deliveries including any delays that occur\nDaily monitoring of all assigned over the road routes \nHours of service and progress tracking\nBuild loads for transfers, any incoming loads, \nKeep track of out of services tractors and trailers\nCommitment to AFW’s safety policies and procedures and ability to promote awareness. \nAbide by all company policies and procedures.\nAll other duties assigned by the Traffic Manager as directed.\nAdditional recruiting support duties may be assigned:\nPre-screen applicants by asking specific questions to find the most qualified candidates.\nSchedule interviews between applicants and the hiring manager, and coordinating hiring efforts with fleet safety, HR and compliance. \nCommunicate with potential drivers about employment with American Furniture Warehouse including the job duties, benefits, pay, etc. \nAnswer incoming and make outgoing calls in a professional and pleasant manner.\nMonitor the progress/flow of all applicants within the applicant tracking system and other formats. \nPerform general administrative support work such as running reports, copying, filing, faxing, scanning, etc.\nThis position has no supervisory responsibilities. This position is supervised directly by the Traffic Manager and/or Traffic Manager Assistant.\nJob Requirements\nPreferably has previous experience as a Traffic Administrative Assistant, OTR Dispatcher, or similar role.\nKnowledge of Federal Motor Carrier Safety Administration (FMCSA) and Department of Transportation (DOT) laws.\nAbility to regularly use computers for ordering, communication, documentation, and scheduling. Able to apply technology up to and including Electronic Logging Devices, iPads, dispatch software. Experience with McLeod Fleet Locate and Omnitracs preferred.\nFamiliarity with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, etc.)\nExcellent verbal and written communication skills.\nExcellent interpersonal and customer service skills.\nAbility to maintain a congenial calm communication style and the ability to diffuse and clarify the needs of drivers to achieve clear solutions.\nAbility to analyze, model and interpret data\nHave strong independent follow up skills\nExcellent organizational skill and the ability to demonstrate attention to detail, and accuracy.\nAbility to prioritize tasks and to delegate them when appropriate.\nSense of ownership and pride in your performance and its impact on AFW’s success.\nStrategic planning, critical thinking, and problem-solving skills.\nAbility to lead team meetings and motivate others.\nExcellent time management skills with a proven ability to meet deadlines.\nAbility to function well in a high-paced and at times stressful environment.\nEducation & Experience\nTwo-year college or university program degree preferred; High School diploma required; equivalent combination of education and experience accepted in lieu of degree. Certifications and licenses related to business and safety or valid CDL is a plus!\nCompensation\nPay Rate: Starting at $18/hour and up - dependent on experience\nAt AFW we offer great perks: weekly pay, benefits package (medical, dental, vision), 401k matching, and more!\nPhysical Requirements\nCapacity to maneuver in confined and at times congested areas.\nCapability to stand, walk, stoop, & bend for 8 hours or more daily.\nLifting, gripping, bending, kneeling, stooping, and moving merchandise 8 hours or more daily.\nContinuous use of arms, hands, fingers, eyes, legs, and back.\nAble to work in variable environments with different lighting, loud exterior noise, and flooring. \nWork Environment\nFluorescent Lighting\nConcrete Flooring\nClimate affected by outside conditions\nConsiderable exterior noise\nExtreme temperature fluctuations in the warehouse\nIf you want to know more about American Furniture Warehouse and what we do click on the link below!\nhttps://youtu.be/QjaYn_sn_AM\nAmerican Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse - an Affirmative Action Employer M/F/D/V.\nA pre-employment drug screen, background and fit for duty exam check must be passed upon job offer.\nSince 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis! At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. 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