{"id":2610598,"url":"https://alion.io/job/ag-barr-customer-collaborations-coordinator","title":"Customer Collaborations Coordinator","company":{"id":5563,"name":"AG Barr","domain":"agbarr.co.uk","url":"https://alion.io/company/ag-barr","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milton Keynes, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":46000,"period":"year","method":"role_country_seniority_unknown","sample_n":380},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T10:53:49Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T17:57:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Customer Collaboration Coordinator\nLocation: Any Hub\nContract and working pattern: Hybrid, permanent\nAre you ready to Be Your Best Barr None?\nLets Grow!!!\nWe are all about Being Your Best Barr None and having a career with real Moments that Matter!\nEmploying around 950 people across the UK, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact.\nFor 150 years AG Barr has been building great brands and is home to some of the nations favourite flavours.\nAt our core is IRN-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand, Boost making every moment better with a caffeine kick, hydration hit or tasty treat, and FUNKIN where real fruit means authentic taste.\nWe also have a number of exciting owned brands within our portfolio including MOMA, which crafts quality oats into great tasting oat drinks and porridges.\nThere's never been a better time to join us!\nWhat we’re looking for…\nThe Customer Collaboration Coordinator (CCC) is the friendly face of our supply chain to our customers, building strong relationships and keeping them informed every step of the way. In this role, you will champion Collaborative Planning, Forecasting, and Replenishment (CPFR) principles, creating accurate 18-month sales forecasts and aligning customer demand with our internal Sales, Commercial, and Supply Planning teams to ensure our products reach consumers seamlessly.\nYour responsibilities will include...\nAs aCustomer Collaboration Coordinator, you will...\nDemand Forecasting & CPFR Management: Develop and manage rolling 18-month sales forecasts by applying Collaborative Planning, Forecasting, and Replenishment principles.\nCustomer Relationship Management: Build strong working relationships with customer teams to understand their priorities, align plans, and ensure seamless service delivery, including regular customer site visits.\nPerformance & Metric Tracking: Continuously analyze and improve core KPIs, including forecast accuracy, order fill rates, and OTIF delivery metrics.\nCross-Functional Alignment: Collaborate daily with Sales, Logistics, Production, and Finance to resolve supply constraints, manage allocations, and streamline communication.\nIssue Resolution & Communication: Act as the primary supply chain escalation point, keeping customers proactively informed of order updates or potential stock challenges.\nNPI & Event Support: Provide demand insights and coordination for new product launches, range changes, and promotional events.\nContinuous Improvement & Sustainability: Identify process efficiencies, explore shared service opportunities, and support initiatives aimed at reducing carbon mileage across the network.\nCustomer Ordering: Manage customer ordering in line with forecast and stock on hand to agreed weeks cover for key accounts\nWhat you’ll bring...\nThe successful candidate will have:\nDegree in a numerical or science-based discipline, OR equivalent relevant experience in supply chain operations.\nProven experience in a demand/supply planning, analyst, or customer operations role within a fast-paced environment.\nSolid understanding of supply chain fundamentals, S&OP processes, and CPFR principles.\nDemonstrated track record in account management or cross-functional relationship building with strong communication skills.\nAdvanced proficiency in Microsoft Office tools, particularly Microsoft Excel for data analysis and reporting.\nAnd it would also be great if you can demonstrate:\nHands-on experience with enterprise planning software such as Oracle Demantra, JDE, or Google Workspace tools.\nDomain knowledge or prior experience within the UK retail FMCG supply chain sector.\nExperience developing joint customer service agreements or identifying collaborative cost-saving initiatives.\nWhat we offer…\nWe believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent.\nWe look after our employees by offering a competitive salary and benefits package which includes;\nCompetitive salary, benchmarked to market\nAnnual bonus linked to business and individual performance\nDefined contribution Pension with employer contribution\nUp to 34 days holiday (depending on shift pattern)\nFlexible holiday trading\nFlexible cash pot to spend on benefits\nHealthcare Cash Plan\nFlexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc\nLife assurance\nSave as you earn scheme\nStaff sales discount\nFree AG Barr products throughout your working day and staff sales\nOngoing professional development and access to Learning and Development programmes and content\nAnd much more!\nTo find out more about what it is like to work for AG Barr, please visit our careers platform here.\nWe are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition.\nWhile we have highlighted our ideal requirements for this role, we are realistic that the successful candidate probably won't meet every single requirement in this advert, but we are big advocates of people growing in role. So even if you don’t meet every single requirement, we encourage you to submit an application - you may be just what we are looking for! Apply now!\nSpeculative CVs from agencies will not be accepted.\nPlease note, we may close vacancies early where we receive significant numbers of applications, so apply now!","description_format":"text","description_chars":5706,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Soft Drinks"],"lifecycle":[{"event":"open","at":"2026-10-15T10:53:49Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-15T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:2","win:early"],"computed_at":"2026-10-15T20:04:55Z"},"pay":null,"html_url":"https://alion.io/job/ag-barr-customer-collaborations-coordinator","json_url":"https://alion.io/job/ag-barr-customer-collaborations-coordinator.json","meta":{"generated_at":"2026-10-15T20:04:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30505,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5563},"rest":"https://alion.io/mcp/rest/get_company?id=5563"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fag-barr-customer-collaborations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fag-barr-customer-collaborations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fag-barr-customer-collaborations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ag-barr-customer-collaborations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fag-barr-customer-collaborations-coordinator"}]}