{"id":1228667,"url":"https://alion.io/job/agami-tech-engineer-technical-support-linux","title":"Engineer Technical Support (Linux)","company":{"id":3800975,"name":"Agami Tech","domain":"agami-tech.com","url":"https://alion.io/company/agami-tech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":17000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":480},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"LDAP","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Unix","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-09-07T04:53:18Z","employer_posted_date":null,"last_verified_at":"2026-09-07T04:53:18Z","board_verified":false,"closed_at":null,"days_open":21,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":21},"description":"Location : Mumbai \n\nBig Picture (The Opportunity) : \n\nAre you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !\n\nWhat do we want from you ? (Our Expectations) : \n\nZero to 2 years experience in Linux Operating System.\n\nFlexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.\n\nAn ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.\n\nWhat are you required to do ? (Your Responsibilities) :\n\nProactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.\n\nEngineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.\n\nProactively monitoring system performance and capacity planning.\n\nProviding technical support to customers for Applications, Operating systems, and networking.\n\nWill also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.\n\nFault finding, analysis and logging information for reporting of performance exceptions.\n\nMaintain best practices on managing systems and services across all environments.\n\nSkills & Qualification Required (Add Value) : \n\nGraduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.\n\nHe / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.\n\nYou should possess excellent communication skills .\n\nKnowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.\n\nSkills\nRHCSA, Linux/Unix, Cloud Computing, VMWare, Firewall, VPN, DNS, HTTP, Technical support, Troubleshooting","description_format":"text","description_chars":2287,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Contact Center Software","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-09-25T14:00:00Z"}],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.71,"p_room":0.75,"age_days":21,"expected_fill_days":30,"reasons":["seen:21","win:late","comp:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/agami-tech-engineer-technical-support-linux","json_url":"https://alion.io/job/agami-tech-engineer-technical-support-linux.json","meta":{"generated_at":"2026-09-29T00:29:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":359,"day_limit":5000,"remaining_today":4641,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}